Hubble ContactsHubble Contacts was created to make contact lenses accessible and affordable to as many people as possible. Over the years, we have expanded our product selection to include a range of private-label, high-quality contact lenses. We also offer well-known brands like Acuvue 1-Day Moist, Acuvue Oasys, Biotrue ONEday, and Bausch + Lomb Ultra.
Hubble Contacts (hubblecontacts.com) has 8,157 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Joanne
Service was great but the lenses are really uncomfortable.
Response from Hubble ContactsDec 28, 2018
Hi Joanne, Thank you for taking the time to leave this review. I'm sorry to hear that the lenses were not satisfactory, and hope that you have since been able to cancel your subscription. If there is anything else we can do for you, please do not hesitate to reach out to our team at [email protected]! Best, Vanessa
Pfahler E.
My first standard package of contact lenses arrived by far too late after the test package. That means I had to buy other contact lenses in between. Pretty annoying when looking at the still high price for Hubbly daily lenses.
Phillip R.
The contacts seemed to dry out much earlier in the day compared to other brands I've tried. I also didn't like that the only way to cancel was to call someone on the east coast before 4pm.
Response from Hubble ContactsDec 28, 2018
Hi Phillip, Thank you for taking the time to leave this review. I'm sorry to hear that our lenses did not work out for you, and that our cancellation hours were inconvenient. We appreciate your feedback and have taken it into account. If there's anything we can help with, please send an email to [email protected]! Best, Vanessa
Renee
The price was what got me to try them out because I pay so much for contacts! You definitely get what you pay for, they were pretty cheaply made. These weren't for me. Canceling was very easy; great customer service!
Response from Hubble ContactsDec 28, 2018
Hi Renee, Thank you for taking the time to leave this review. I'm sorry to hear that the lenses were not satisfactory, however I'm glad to hear that you did not have any issues cancelling your subscription. If there's anything we can do for you, please do not hesitate to reach out to our customer service team at [email protected]. Best, Vanessa
Carlin H.
I do not like them. My eyes Gets irritated really easy. I dont last all day wearing them.
Response from Hubble ContactsDec 28, 2018
Hi Carlin, Thank you for taking the time to leave this review. I'm sorry to hear that the lenses were not comfortable, and hope that you were able to successfully cancel your subscription. If you have any questions about this, please email [email protected]! Best, Vanessa
Tim of A.
I had to cancel my subscription because these contacts were not very comfortable for my eyes (only lasted 30 minutes and then very dry and irritating). No big deal there, except that I'd rather have online cancellation because I had to wait until they opened to call and cancel (that was annoying). Sticking with my 1 Day Acuvue Moist that last over 12 hours every day for me.
Response from Hubble ContactsDec 28, 2018
Hi Tim, Thank you for taking the time to leave this review. I'm sorry to hear that the lenses were irritating, and that our cancellation hours were inconvenient for you. We appreciate your feedback and have taken it into account. Please do not hesitate to reach out via email to [email protected] at any time! Best, Vanessa
Jason John G.
They stick to the eye after just a few hours would constently use drops more then any other contacts i tryed.
Response from Hubble ContactsDec 28, 2018
Hi Jason, Thank you for taking the time to leave this review. I'm sorry to hear that you found the lenses to be dry. We appreciate the feedback, and have taken it into account. If there's anything we can help with, please send us an email at [email protected]! Best, Vanessa
Jim B.
Customer Service was 5 Gold Stars. But the contacts are terrible - decades old technology, poor O2 permeability, quick to dry out, and a few were defective right out of the box. I cancelled after a month.
Response from Hubble ContactsDec 27, 2018
Hi Jim, Thank you for taking the time to leave this review. We really do appreciate the feedback. I've looked into your tickets with our team, and I'm glad that you had a good experience with them. I am sorry to hear that the lenses didn't work out for you, and encourage you to reach out if there is anything else we can help with. Best, Vanessa
