Hubble Contacts was created to make contact lenses accessible and affordable to as many people as possible. Over the years, we have expanded our product selection to include a range of private-label, high-quality contact lenses. We also offer well-known brands like Acuvue 1-Day Moist, Acuvue Oasys, Biotrue ONEday, and Bausch + Lomb Ultra.
Hubble Contacts (hubblecontacts.com) has 8,157 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
Also known as
hubblecontacts.com
Website
hubblecontacts.com
Category
Vision & Hearing
Listed on Five Star Index
2026
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The company replied to 61% of reviews.
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Most recent review: October 2026.
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I loved the idea of $30 daily contacts, I have worn high quality contacts before and didn't want to re order due to high pricing, so I gave hubble a try. After about 10 minutes, I can always feel the lense sitting on my eyes.
My eyes got really dry and irritated and always could feel them in there. I used up what I had and then found Lenses.com, where I found I am very satisfied with my own Dr. recommended brand. I highly suggest Lenses. Com. Sometimes the price is NOT worth it.
Response from Hubble ContactsOct 12, 2018
Hi Amy,
Thanks for taking the time to leave this review. I am sorry to hear that the lenses weren't suitable for you, and hope that you've been able to cancel your subscription since then.
If you have any questions or concerns, please feel free to reach out to me at [email protected] and I'll do my best to help.
Thanks,
Vanessa
BG
bgomes
Careful when ordering the trial package
Careful when asking for a trial package -
I requested their trial package via an Instagram ad where they claim you'll have to pay £3 only to receive a box of lenses. I did think this was too good to be true, but thought it was a nice way for a new company get people to know the quality of their products.
Well, I added my information to their website, including my credit card details, since I had to pay the £3.
Once I clicked 'confirm' (ONLY THEN), I text poped-up saying that "by clicking confirm, I was agreeing to enrol to a monthly contract with them". That was not clear anywhere else in the website (or ad) before!
The next day, I logged to their website to cancel the subscription (that I didn't ask for). They say you have to CALL their customer services to cancel the subscription. In this day and age, any decent company let you do that online!
So I called them, waited for 18 minutes and no one answered the phone.
I then contacted them via Instagram, and was asked to contact them via email... Finally, via email they were able to sort the problem and cancel my subscription fairly quick.
**This was originally an one-star review, but since they were able to sort the issue quickly via email, I have changed to two. I'm still disappointed with the fact that the message about enrolling on a recurring subscription wasn't clear, by the fact you have to call somewhere to cancel the subscription and by all the time I wasted on that.
AS
Arran S.
Purchased these with the hope that they…
Purchased these with the hope that they would be comfortable and allow oxygen to my eyes, none of which were happening when I tried my first pair. They use cheap and out dated material that is uncomfortable to wear, resulting in irrited and inflamed eyes.
The process of ordering is easy, however you cannot chose how many you'd like, just the intervals between..which is obviously a scam to make you buy more. Cancelling them is a pain too, you have to ring up, wait for a little bit and then talk to an operator to cancel and explain why you're cancelling.
Spend your money elsewhere in a dedicated contacts store and do not waste your money on this get rich quick scheme!!!
Response from Hubble ContactsOct 5, 2018
Hi Arran,
Thank you for taking the time to leave this review. I am sorry to hear that the lenses were uncomfortable and hope that you have been able to cancel successfully without issue. We prefer, but do not require customers from the UK to call our cancellation line, because many times, our team is able to resolve an issue and the customer does not have to cancel their account.
I'm glad you found the ordering process easy, but I'd like to offer more information on the topic. We do not allow you to choose how many lenses you'd like to receive, because the boxes are only available in sets of 30. Meaning, with each shipment, you receive two boxes of 30 individually wrapped lenses (60 lenses, 30 pairs). We allow you to view and edit your delivery schedule, by logging into your account. This means that you can skip a payment/shipment before you're charged. We also allow you to choose the frequency at which your lenses are delivered, because not everyone wears lenses every day, and therefore may not need a new box each month.
I'm sorry for any misunderstanding on confusion regarding our policies, but we do not mean any harm by it--we're here to offer an affordable daily contact lens subscription.
Please reach out to [email protected] with any additional questions or concerns that you have!
Thanks,
Vanessa