Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts reviews

Showing 646 reviews with 3 stars · Clear filters

Ma M.
Feb 26, 2019
It is very comfortable almost feel like…
It is very comfortable almost feel like there's nothing on my eyes. 8 hours though, it feels dry. Also, I feel like i don't see very well with them
Response from Hubble ContactsFeb 26, 2019
Hi Maylene, Thank you for taking the time to leave this review. I'm sorry to hear that you're having trouble seeing with the lenses. This is something that you should discuss further with your eye care professional, who will help determine what the issue is with the lenses you ordered. If you'd like to delay future shipments or cancel your subscription, please log into your Hubble account to find out how! Best, Vanessa
Report
Edwin
Feb 26, 2019
Contacts don’t last 24hrs they start…
Contacts don’t last 24hrs they start getting really dry but you can get by with 12hrs after that you have to throw them out
Response from Hubble ContactsFeb 26, 2019
Hi Edwin, Thank you for taking the time to leave this review. Because these are daily disposable lenses, they're only meant to be worn for the duration of your daily activities, and not for a full 24 hours. You should put on a fresh, new pair each morning, and then throw that pair away at the end of the day before bed. If there's anything we can do to improve your Hubble experience, please send an email to [email protected]. Best, Vanessa
Report
John
Feb 25, 2019
Hubble contacts are really convenient
Hubble contacts are really convenient. They are hit and miss with quality. Some days I can wear these contacts all day and even the next day. Other times though I’m lucky if I get 4 hours out of them before my eyes are hurting. I don’t wear contacts everyday but I would definitely recommend these contacts. Like I said they’re convienent.
Response from Hubble ContactsFeb 26, 2019
Hi John, Thank you for taking the time to leave this review. We appreciate the feedback that you've left, and have passed it on to our home team. I'm glad to hear that you find the service to be convenient, but if you continue to experience issues with the lenses, I encourage you to reach out to our helpdesk team, as well as your eye care professional. If there's anything we can help with, just email [email protected] Best, Vanessa
Report
Debbie
Feb 25, 2019
The concept is amazing but lenses have problems
The concept is amazing; monthly supply shipped to you hassle free for a nominal fee. The quality of the lenses are poor. Rarely a day goes by that I don't feel as though I want to scratch my eyes out. I would rather pay more for lenses that fit comfortably than less for cheap quality.
Response from Hubble ContactsFeb 26, 2019
Hi Debbie, Thank you for taking the time to leave this review. I'm sorry to hear that your experience has been disappointing because of the lenses. If you haven't already, please reach out to our customer service team to discontinue your subscription and please do let our team know if there's anything else we can do for you. Best, Vanessa
Report
Victoria
Feb 25, 2019
The convenience of disposing daily and…
The convenience of disposing daily and not worrying about a disinfectaniting your lens is the plus of Hubble. However, towards 6 hrs of wear they become uncomfortable and cloudy and they stick your your eyeball and you have to really pull to remove the lens. So if you wear for just a few hours it’s perfect.
Response from Hubble ContactsFeb 28, 2019
Hi Victoria, Thank you for taking the time to leave this review. I'm sorry to hear that the lenses aren't lasting as long as they should. If you continue to experience discomfort, please refer to your eye care professional to find out more. If you have questions or concerns, please feel free to reach out to me at [email protected]. Best, Vanessa
Report
Idalmis S.
Feb 25, 2019
Comentar que ya los de hubble…
Comentar que ya los de hubble reembolsaron el dinero a mi cuenta.
Response from Hubble ContactsMar 26, 2019
¡Nos alegramos de que ya te haya llegado el reembolso! Muchas gracias por compartir :)
Report
Charleen
Feb 24, 2019
The product is decent and reliable
The product is decent and reliable, I will likely continue to be a customer. However, the customer service with this company can be difficult to reach and confusing. I wish it was easier to update my prescription with Hubble.
Response from Hubble ContactsFeb 28, 2019
Hi Charleen, Thank you for taking the time to leave this review. I'm so sorry to hear that your experience with our customer service team has been less than satisfactory. It looks like we were able to update your prescription without a problem when you reached out to us in April. If there's anything I can do to make your Hubble experience better than 3-stars, please send an email to me at [email protected] at your earliest convenience. Best, Vanessa
Report
Tiffany
Feb 20, 2019
Convenient
I love the convenience of having contacts delivered and they're always on time so I'm never without. I do wish the quality was a little better as they tend to dry out before the end of the day. I also find them to be inside out quite frequently and once one of my lenses was torn.
Response from Hubble ContactsFeb 22, 2019
Hi Tiffany, Thank you for taking the time to leave this review. I'm glad to hear that our service is convenient and timely, but less so to hear that the lenses have not been ideal for you! To help with the dryness, you can use over the counter re-wetting drops, but if you experience more discomfort with the lenses, it may be better to discontinue wearing them and refer to your optician. In regards to the lenses arriving inside out, we've recently started making lenses with a small inscription to help determine if the lens is inside out. If you've received damaged lenses, our team would like to know more, as we take quality issues very seriously. To be connected with our Quality Department, please send an email to [email protected], and we'll be able to provide more information. Thank you so much for your feedback, and feel free to reach out to me at [email protected] if there's anything I can help with! Best, Vanessa
Report