Hubble ContactsReviews of hubblecontacts.com

Response from Hubble ContactsNov 1, 2018

Hi James, Thank you so much for taking the time to leave this review. I'm so sorry that your experience with our team was frustrating. I've had a chance to look into this issue, along with your account activity, and I'd like to get in touch with you for more details. Please send an email to me at [email protected] at your earliest convenience. Best, Vanessa

Response from Hubble ContactsNov 1, 2018

Hi Buttar, Thank you so much for taking the time to reach out to us. If you require customer service, please send an email to [email protected], where our team will be able to look into your account and provide more information. Best, Vanessa

Response from Hubble ContactsNov 1, 2018

Hi Ellen, Thank you so much for taking the time to leave this review. I'm so sorry that you found our cancellation line to be inconvenient, as it is in place to make the cancellation process more personalized and helpful. We appreciate the feedback you've provided here and would encourage you to reach out to [email protected] if there is anything else we can assist with! Best, Vanessa

Response from Hubble ContactsSep 26, 2018

Hi Lisa, so sorry the lenses didn't work for you. Thanks for your feedback!

Response from Hubble ContactsSep 27, 2018

Hi Kelly, I'm glad to hear our customer service team was helpful, but very sorry to hear about your experience with Hubble Contacts. It's not often that we receive this type of feedback, but when we do, we need to have a very accurate record of it in our files. Please send an email to [email protected] so our team can investigate further.

Response from Hubble ContactsSep 27, 2018

Hi Stephanie, when you emailed us, we responded with details for how you can cancel your account. If, for some reason, you did not receive this email from us, we would be happy to look into the issue further. Just respond to this message with any questions or concerns!

Response from Hubble ContactsSep 27, 2018

Thank you for the feedback, Ileana. We're sorry the lenses didn't work out for you, and that your experience with our service was less than satisfactory. If you believe there was a quality issue with the lenses you received, please send an email to [email protected].

Response from Hubble ContactsSep 27, 2018

Hi Naykhea, we responded to your email with instructions for how you can call to cancel your subscription, but we did not hear from you after that, which is why your account remains active. If you would like to cancel your subscription, please call 1-844-334-1640 between 9am and 5pm EST, Monday through Friday.