Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts reviews

Showing 775 reviews with 4 stars · Clear filters

Reign
May 23, 2019
Overall I like the contacts and the…
Overall I like the contacts and the service provided. The only issue I have is the consistency with the contacts on occasion I get a contact the just does not sit properly in my eye.
Response from Hubble ContactsMay 24, 2019
Hi Reign, Thank you for taking the time to leave this review. It's so great to hear that your overall experience with Hubble has been positive. We're so glad to have you on board-- though sorry to hear that some of the lenses been uncomfortable. We appreciate the feedback and welcome you to send any other questions or concerns to my team at [email protected] using the subject line "ATTN: Trust Pilot" and we'll get back to you ASAP! Best, Vanessa
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Audrey
May 22, 2019
I’ve had relatively good experiences…
I’ve had relatively good experiences with Hubble minus one time where my order was lost by the post office, however a quick email cleared everything up and I received a replacement shortly there after. But I have been having an issue with my contacts getting dry lately. Hopefully this doesn’t occur with my new batch.
Response from Hubble ContactsMay 22, 2019
Hi Audrey, Thank you for taking the time to leave this review. I'm glad to hear that your overall experience with Hubble has been positive, though sorry to hear that your last batch left you feeling a bit dry. This could be because it's allergy season, so you might find relief with some over the counter re-wetting drops from your local drug store. Please do not hesitate to reach out to me at [email protected] with the subject line "ATTN: TRUST PILOT" if you have any questions or comments! Best, Vanessa
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Vernon
May 18, 2019
I truly love the convenience!!!
I truly love the convenience!!!! I really like the quality!!!
Response from Hubble ContactsMay 22, 2019
Hi Vernon, Thank you for taking the time to leave this review. It's great to hear that you're loving the quality and convenience of the Hubble Contacts experience. If there is anything we can do to make your experience even better, please reach out to my team by emailing [email protected] with the subject line "ATTN: Trust Pilot" and we'll see what we can do! Best, Vanessa
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Richard
May 18, 2019
The scheduling portion of the app needs…
The scheduling portion of the app needs to be improved. The editing feature needs more options.
Response from Hubble ContactsMay 22, 2019
Hi Richard, Thank you for taking the time to leave this review. We so appreciate this feedback, and want you to know that if you would like to customize your schedule even more, please feel free to reach out to our team, and we can help! Just send an email to [email protected] with the subject line "ATTN: Trust Pilot" and my team will get back to you ASAP! Best, Vanessa
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Daniela
May 17, 2019
Only once I had a problem with Them not…
Only once I had a problem with Them not being in time. Love my contacts
Response from Hubble ContactsJun 19, 2019
Hi Daniela, Thank you for taking the time to leave this review. I hope that you're had better luck with the rest of your deliveries! If you need to adjust your delivery schedule, you can log into your Hubble account or email our team at [email protected] and our team will be able to help! Best, Vanessa
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Jessica
May 17, 2019
Convenient but dry
I love Hubble for the convenience of it however they do make my eyes very dry by the end of the day. I sometimes am awake 18-20 hours in a days and have my contacts in that entire time...
Response from Hubble ContactsJun 19, 2019
Hi Jessica, Thank you for taking the time to leave a review. I'm glad to hear that the service is working out for you, in terms of convenience. If your lenses are a bit dry, you might have luck with over the counter re-wetting drops to help the lenses stay comfortable on those long days. Best, Vanessa
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Rudy
May 17, 2019
Very affordable prices
Very affordable prices, but couldn't download an invoice to claim on my insurance. I also don't like that it doesn't have the ability to customize my order to how often I order contacts, it just has that you will be billed if you don't go in and cancel each month's order before they are shipped.
Response from Hubble ContactsJun 19, 2019
Hi Rudy, Thank you for taking the time to leave this review. I'm sorry to hear that you don't have all of the helpful information that you need to take control of your subscription! For an invoice to claim on your insurance, please email our team at [email protected] and our team will happily provide any invoices you need. If you log into your Hubble account, you can customize your delivery schedule by choosing the date of your next order, adjusting the frequency of your regular deliveries, or by skipping individual upcoming orders. If you have any questions about this, please do not hesitate to reach out to our team by emailing [email protected] or by calling the number listed on our website! Best, Vanessa
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Faith T.
May 17, 2019
I enjoy the savings and having my…
I enjoy the savings and having my contacts delivered.
Response from Hubble ContactsMay 24, 2019
Hi Debby, Thank you for taking the time to leave this review. It's great to hear that the delivery service is working out well for you and that we can save you money without compromising on the comfort. I'd love to know if there is anything we can do to turn this 4-star rating into a 5-star rating. If so, please send an email to [email protected] with the subject line "ATTN: Trust Pilot" and we'll get back to you ASAP! Best, Vanessa
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