Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts reviews

Showing 646 reviews with 3 stars · Clear filters

Dana V.
Apr 10, 2019
Lenses payed - no e-mail confirmation
I have ordered a set of 30 lenses, the payment was made but there is no confirmation e-mail as promissed. I sent them an e-mail but they haven’t answered...yet. Are they usually late, does anyone elae here had this problem? Update 23rd of april: The contacts arived today. -2 stars for poor comunication.
Response from Hubble ContactsApr 10, 2019
Hi Dana, Thank you for taking the time to leave this review. I am sorry for the trouble with your confirmation email. We are aware of this issue and we're working to fix it. In the meantime, I would love to look into your account and send you a copy of your confirmation email. Please send an email to [email protected] with the subject line "ATTN: Trust Pilot" and my team will reach out ASAP with more information. Thanks, Vanessa
Report
Brandy
Apr 8, 2019
My only concern is that my billing…
My only concern is that my billing cycle changed without notice and I am now over a month ahead of originally set billing cycle.
Response from Hubble ContactsApr 9, 2019
Hi Brandy, Thank you for taking the time to leave this review. I'd like to find out more about what happened with your account! Please send an email to [email protected] with the subject line "ATTN: Trust Pilot" and we'll get back to you ASAP! Thank you, Vanessa
Report
David
Apr 8, 2019
Wrong address
This would have been 5 stars until just recently. I changed my address in my account settings but my contacts were still mailed to my old address. Other than that Hubble is wonderful and easy to use.
Response from Hubble ContactsApr 9, 2019
Hi David, Thank you for taking the time to leave this review. I'm so sorry to hear about this shipping issue, and I'd like to make sure that everything is in order! Please send an email to [email protected] with the subject line "ATTN: Trust Pilot" and my team will get back to you ASAP! Best, Vanessa
Report
Luke
Apr 6, 2019
They’re ok for dailies
They’re ok for dailies. They dry after a couple of hours.
Response from Hubble ContactsApr 10, 2019
Hi Luke, Thank you for taking the time to leave this review. We appreciate the feedback and hope that your experience improves. Remember that you can always use over the counter re-wetting drops to help with comfort. Best, Vanessa
Report
Michael
Apr 5, 2019
I’ve been using Hubble for over 2…
I’ve been using Hubble for over 2 years. Pros: inexpensive, I have a tight budget unfortunately. Cons: I experience discomfort literally everyday at some point. Because the diameter size is 14.3 and they don’t offer 14.
Report
Cody
Apr 5, 2019
Their service is great
Their service is great, but they should look into a better, more breathable lens material.
Report
Jerene
Apr 5, 2019
These dry out too fast.
These dry out too fast.
Report
Benjamin
Apr 5, 2019
Dispute having numerous email
Dispute having to email customer service to have my contacts sent every month on the first, I continue to see it shipped no earlier than the 4th
Report