AJ
Extremely cheap and flimsy..
Extremely cheap and flimsy... near impossible to cancel subscription.

Hubble Contacts was created to make contact lenses accessible and affordable to as many people as possible. Over the years, we have expanded our product selection to include a range of private-label, high-quality contact lenses. We also offer well-known brands like Acuvue 1-Day Moist, Acuvue Oasys, Biotrue ONEday, and Bausch + Lomb Ultra.
Hubble Contacts (hubblecontacts.com) has 8,157 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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AJ
Extremely cheap and flimsy... near impossible to cancel subscription.
Liv
There should be an option to cancel in the online section. After several attempts to ring and email, I got the subscription cancelled. Contact lenses are hugely variable in quality and comfort. Most of the time, I have to change after an hour as so uncomfortable. Absolute waste of money. Don't be taken in by the initial cheap price, after this, they are double the price of any other superior contact lenses.
Joe
It would be nice if there was a more convenient way to cancel subscriptions, other than having to call a number and ve put on hold. No notification given when prices went up. No shipping info given when contacts are shipped to the customer.
Nicole
I was really excited to have affordable contacts, and they are! But they aren't current technology nor are they for people with astigmatism. My RX had my right eye astigmatism included in it, but my contacts sent me sure don't. Then, I looked at the "info" area on the website and there is a one-liner about not providing contacts with astigmatism prescriptions... but I've been getting them sent to me for MONTHS.
Lucinda
I changed my card information for billing and never got my contacts in
London T.
Unreal! Having signed up for the trial which I then cancelled within the agreed time they continued to bill and send lenses. Finally was refunded. Then after a gap of 6 months they sent them again. Have been trying to establish why - apparently because I did not provide a cancellation reason (!!!!!???) they simply suspended rather than cancelled the account. Utter nonsense. I am under no legal obligation to provide a reason. Now having aggro in trying to get a refund and “forever” cancel. 40 minute calls with no resolution the norm. AWFUL!!! AVOID!!
Response from Hubble ContactsJan 8, 2019
Hi there, Thank you for taking the time to leave this review. I'm so sorry to hear about your frustrating experience with our customer service department. I'd like to find out more about this, so please, at your earliest convenience, send an email to [email protected], with the name you used here in the subject line of your email, and my team will investigate! Best, Vanessa
Paige
No problem with customer service. Contacts were terrible, could only wear for an hour or so without rubbing my eyes off
Response from Hubble ContactsJan 8, 2019
Hi Paige, Thank you for taking the time to leave this review. I'm sorry to hear that our lenses didn't work out for you. I can see you've cancelled your subscription, but if there is anything else we can do for you, please don't hesitate to send an email to [email protected]. Best, Vanessa
Marvin
I haven't been able to use my contacts because the prescription wasn't right. I've tried reaching out to have prescription changed but no avail. So basically the shipments are going straight into the trash.
Response from Hubble ContactsJan 3, 2019
Hi Marvin, Thank you for taking the time to leave this review. I'm so sorry to hear that you have not been able to wear the lenses yet. Unfortunately, we don't have any record of you contacting our team, but if you do, they will be more than happy to help make necessary corrections to your account. Please send an email to [email protected] so I can make sure our customer service team gets back to you with answers ASAP. Best, Vanessa