Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts reviews

Showing 646 reviews with 3 stars · Clear filters

Melanie
Apr 19, 2019
Don't care for the auto ship.
Don't care for the auto ship.
Response from Hubble ContactsApr 25, 2019
Hi Melanie, Thank you for taking the time to leave this review. I'm sorry to hear that the delivery schedule is not convenient for you! Please note that you can log into your Hubble account to adjust and customize your delivery schedule. If you have any questions about this, please feel free to reach out to us at [email protected] with the subject line "ATTN: Trust Pilot" and we'll help out! Best, Vanessa
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Nicole
Apr 17, 2019
I wish Hubble had a higher end option
I wish Hubble had a higher end option. The service is great, but the product dries out in my eyes quickly. I would pay more for a product that is more porous or “aqua”
Response from Hubble ContactsApr 25, 2019
Hi Nicole, Thank you for taking the time to leave this review. I'm so sorry to hear that you're experiencing some dryness. You may find that over the counter re-wetting drops help with this. In the meantime, we've taken this feedback into account! Please feel free to reach out to [email protected] with the subject line "ATTN: Trust Pilot" with any additional questions or concerns that you have. Best, Vanessa
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Jessica T.
Apr 17, 2019
Mixed reviews, quality decreased through time.
It is nice being able to pay monthly and have contacts auto shipped to your door. I expected higher quality though. The contacts are often sealed reversed, which I realize after I put it in and experience pain with it. I have also recently received multiple shipments with contacts that are dried out because the seal was not secure and the liquid dried up.
Response from Hubble ContactsApr 25, 2019
Hi Jessica, Thank you for taking the time to leave this review. I'm sorry to hear that the lenses have been disappointing. If you experience continued discomfort with the lenses, please refer to your eye doctor, who will be able to take a look. As far as the dried out contact lenses, we take quality issues very seriously at Hubble Contacts. Please send an email to [email protected] and we will connect you with our Quality team. Thank you, Vanessa
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CAMERON
Apr 17, 2019
The contacts are so-so
The contacts are so-so. The whole motto “you get what you pay for”. The auto billing and mailing is great as I don’t have to worry about it. As far as the contacts, they dry out extremely fast and there’s many inconsistencies with them. One being the rim on some of the contacts are not straight/round, it looks peeled up. Also some come with small scratch like flaws as well. The only thing keeping me here is the price but I am willing to pay more for contacts without flaws(shouldn’t have any to begin with) and ones that don’t dry out after a couple hours .
Response from Hubble ContactsApr 25, 2019
Hi Cameron, Thank you for taking the time to leave this review. I'm sorry to hear that your experience has been middle of the road. These issues that you are having are quality problems, and our team would like to look into this. Please send an email to [email protected] and we'll connect you with our Quality manager. Thank you, Vanessa
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Crystal
Apr 17, 2019
good price but bad quality
good price but bad quality. dry eyes because quality of contact is not water permeable
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Maria
Apr 17, 2019
The good and the bad
I really love my contacts, but the one thing I have trouble with is having to call to cancel my suscription.
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Daria
Apr 14, 2019
The contacts seems to be different
The contacts seems to be different from the first time I got them. I’m not sure if the product changed or what....
Response from Hubble ContactsApr 16, 2019
Hi Daria, Thank you for taking the time to leave this review. I'm not sure why your lenses have been feeling different--this is something you should discuss with your eye doctor. If you need to put your subscription on hold, you can skip upcoming orders by logging into your Hubble account! Best, Vanessa
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Tammy
Apr 12, 2019
Contact lenses
I had the superscription for several months and i was noticing that several contacts . Fell below quality. They would either fall out of my eye or be blurry. i would use twice as many just to get a good set. Went back to name brand no issues
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