Hubble ContactsReviews of hubblecontacts.com

They don't answer customer service emails. They don't send reminders so that you know more contacts are coming. Too many contacts were poorly sealed/ruined. Great idea, poor execution.

Although I had a positive experience with their customer service team, I was disappointed to find out that the material used by Hubble Contacts is outdated and not in use anymore. I had suspected this for some time since the contacts would often cause my eyes to dry out after only 8 hours of use and would feel heavy and sticky by the end of the day. This is a very convenient and attractive service largely due to the price point, however, not at the cost of my comfort and health.

I've been unable to dictate my order size since originally signing up for Hubble. Incredibly frustrating as I now have a backstock of contacts I don't need. Compound that with my inability to figure out how to cancel automatic shipments and i'm a very frustrated customer. Also, the contracts qualify seems to vary. Some are fine but some seem dried out upon opening.

I believe the quality of the lenses I have been receiving has gone down since I signed up.

the contacts dry my eyes out and cause a lot of irritation, i tried to cancel my subscription and it was nearly impossible to do. Now I'm stuck with months worth of contacts that irritate my eyes.

It's always a bad sign when the only way a company gets you to stick around is by making it nearly impossible to cancel your subscription! The lenses themselves are average at best; but having to call a (paid for from mobile) phone number to cancel your subscription is super scammy.

Like most people here I think I was duped by the £3 contact lens offer. I thought it would be a one off payment. Well less than 2 weeks later I was charged £27 for another box of lenses. When I went online to cancel the subscription I found that you can't even do it online, but you have to call a phone number. I would give this company 1 star but at least the phone call was very quick and the woman talking was very helpful in cancelling my subscription, but the fact that you have to call a number to cancel is ridiculous. The contact lenses themselves are awful. They're uncomfortable and give me blurry vision. Don't bother. You're just paying for the aesthetically pleasing boxes.

I feel like I was being charged and shipped contacts more frequently than I had requested, so I changed it very recently. I also feel like the contacts are hit or miss. Either they're fine, or they're not... when they're not, they're blurry just an hour or two after putting them in and not long after, they feel like they're rubbing and extremely dry. I have started carrying re-wetting drops with me because of this. I understand they're daily wear, but I can't wait to get home from working my 8.5 hour shifts to get them out, sometimes. I'm looking into changing providers.