Dana
I was sent the wrong strength of…
I was sent the wrong strength of contacts, I’ve attempted to get this fixed several times with no response. I’m getting very irritated with this company

Hubble Contacts was created to make contact lenses accessible and affordable to as many people as possible. Over the years, we have expanded our product selection to include a range of private-label, high-quality contact lenses. We also offer well-known brands like Acuvue 1-Day Moist, Acuvue Oasys, Biotrue ONEday, and Bausch + Lomb Ultra.
Hubble Contacts (hubblecontacts.com) has 8,157 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 531 reviews with 2 stars · Clear filters
Dana
I was sent the wrong strength of contacts, I’ve attempted to get this fixed several times with no response. I’m getting very irritated with this company
Melly
Do not accommodate for astigmastisms
Response from Hubble ContactsMar 15, 2019
Hi Melly, Thank you for taking the time to leave this review. We appreciate your feedback and invite you to contact our team and let them know that you would like to be updated when we have lenses available for those who have astigmatism. Thank you again, Vanessa
Nichole
You get what you pay for - the quality of the contacts was pretty low. I found them super uncomfortable, and sometimes they would just fall out from blinking my eyes were so dry. Two stars because of the low price (they work at least), and the good customer service I received when cancelling my subscription.
Response from Hubble ContactsMar 14, 2019
Hi Nichole, Thank you for taking the time to leave this review. I'm sorry to hear that you found the lenses to be uncomfortable, though I'm glad that you have successfully cancelled your subscription. I hope you are able to find lenses that work well for your eyes. Best, Vanessa
Caitlinn
I'm glad to have cheap contacts but it seems only every other pair or so actually fits halfway decently.
Response from Hubble ContactsMar 14, 2019
Hi Caitlinn, Thank you for taking the time to leave this review. I'm sorry to hear about your experience. It looks like you haven't been in contact with our customer service team yet. They'd like to help, so just send an email to [email protected] and we'll be back in touch shortly! Best, Vanessa
Corey
Convenient, but I frequently found that the contacts were irritating in my right eye for no discernible reason. There was no real remedy, so I switched to a competitor. Follow up: After being prompted to contact Hubble customer service regarding my experience, I was passed to a team member who neither knew why I was asked to give further feedback nor could he point me in the right direction and was instead testy with me. I'd cancelled my subscription with no ill feelings initially, but am now left with a sour taste in my mouth as far as this brand is concerned. It's unfortunate really; I would have recommended them beforehand.
Response from Hubble ContactsMar 5, 2019
Hi Corey, Thank you for taking the time to leave this review. I'm sorry to hear that you found the lenses to be uncomfortable. I'd love to find out more about your experience, though! Please send an email to [email protected] at your earliest convenience. Best, Vanessa
Victoria
Tried to cancel several times and I’m just given the run around. Difficult to find a telephone number to contact Hubble to figure out anything. They will keep sending you contacts and charging you.
Response from Hubble ContactsFeb 28, 2019
Hi Victoria, Thank you for taking the time to leave this review. I'm sorry to hear you've had trouble cancelling your subscription. You can find our phone number in the help section of our website, or when you log into your Hubble account. I can see that we also sent you the number via email several times, and you were eventually able to call in. If there's anything that we can offer further assistance with, please reach out to me at [email protected] Best, Vanessa
Mark
I am currently still missing two month of orders that were replacements. MyEyeDr stated they have NOT denied a prescription request but right now I am still out $60 and no contacts.
Response from Hubble ContactsFeb 26, 2019
Hi Mark, Thank you for taking the time to leave this review. I'm so sorry to hear that you're having some issues with your orders. I'd like to find out more about what happened when you updated your Rx. Please send an email to [email protected] and CC [email protected] at your earliest convenience. Best, Vanessa
Jessica
Eye infection- Check with your doctor before buying these contacts. I had a prescription for a different contact but, I got these instead because they were cheaper. I used them for about 6 months and all of a sudden I got an eye infection. My doctor said these hubble contacts are made of cheap plastic and basically give your eyes no air to breath.
Response from Hubble ContactsFeb 26, 2019
Hi Jessica, Thank you for taking the time to leave this review. I'd like to make sure that your subscription is cancelled and that we connect you with our quality team to look into your experience. Please send this review in an email to [email protected] and CC [email protected] as well. Best, Vanessa