ERIC
Very good service but quality is less…
Very good service but quality is less than other brands I have used.

Hubble Contacts was created to make contact lenses accessible and affordable to as many people as possible. Over the years, we have expanded our product selection to include a range of private-label, high-quality contact lenses. We also offer well-known brands like Acuvue 1-Day Moist, Acuvue Oasys, Biotrue ONEday, and Bausch + Lomb Ultra.
Hubble Contacts (hubblecontacts.com) has 8,157 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Claim this listingShowing 646 reviews with 3 stars · Clear filters
ERIC
Very good service but quality is less than other brands I have used.
Viva La B.
The contacts dry out soo quick. I can’t have them on for 8 hours on hand. About 4 hours in, they feel soo dry and uncomfortable.
Robert
Love the home delivery but I wish they would send more notifications that they were coming. Also, the billing could be outlined a bit better for FSA/HSA submission. Lastly, some contacts I’ve received have been torn. Probably 1 in 30.
Kelly
I like the convenience of Hubble contacts. Sometimes I do find my eyes a bit dry but for the most part they work well for me. I do not like the fact that I have to request copies (pdf downloads) of my monthly payments. These should be readily available on my account as I need to submit them to my MRA for reimbursement. There are other companies that provide full receipts that make it much easier to submit. It would be helpful if Hubble could change the way they provide these receipts.
Response from Hubble ContactsMay 14, 2019
Hi Kelly, Thank you for taking the time to leave this review. As far as the dryness is concerned, you may find that over the counter re-wetting drops help relieve this. I've passed along your feedback about the receipt system to our team, and hopefully they will take this into consideration! We appreciate your review! Best, Vanessa
Hanna
Up until recently, I have absolutely loved my experience with Hubble because of the ease and convenience of an affordable, monthly subscription. However, something seems to have changed with the quality of my lenses over the last two months - I was sent a box marked for my prescription, but all of the lenses were clearly mis-marked so my vision was blurry and made me dizzy. Most recently I was sent a box with unusually scratchy lenses with which I feel as though there is sand in my eye or a rip in the lense. I’m hoping this is just a double whammy of bad luck and not an indication of my experience with Hubble moving forward!
Response from Hubble ContactsMay 14, 2019
Hi Hanna, Thank you for taking the time to leave this review. I'm sorry to hear about your experience with your recent orders. We would like to look into this and find out more about what happened, and connect you with our Quality team, so that they can look into this more closely. Please send an email to [email protected] with the subject line "ATTN: Trust Pilot" and we'll get back to you ASAP. Best, Vanessa
KJ
not everyone has the same size eye so making the contacts all the same size sucks and you should send out reminders when you are about to charge accounts again so people can remember to skip a shipment and dont end up with a surplus of contacts if they dont need them
Response from Hubble ContactsMay 14, 2019
Hi KJ, Thank you for taking the time to leave this review. I'm so sorry to hear that you've had a less than satisfactory experience with Hubble. I'd like to look into this further and provide more information--please send an email about your experience to [email protected] and my team will get back to you ASAP. Thank you, Vanessa
Sharon
The average gap of how many contacts you recieve to how many days until next shipped makes no sense. You end up having to reuse some. They also, mess up shipping every now and then. Overall the convenience of not having to go to a store is prob the best part but, not thrilled. I gave 3 stars bc the quality isnt bad.
Response from Hubble ContactsMay 14, 2019
Hi Sharon, Thank you for taking the time to leave this review. I'm sorry to hear that the cadence of your subscription is not working out for you. We would be more than happy to adjust the frequency of your deliveries to suit the average delivery time to your house. Please send an email to [email protected] and our team will get back to you right away! Best, Vanessa
Genevieve
Contact lenses are good quality but pricing is high. Surprised shipping is not free either. Customer service does take awhile to contact you back. Found a better deal elsewhere so ended up cancelling monthly subscription.
Response from Hubble ContactsMay 14, 2019
Hi Genevieve, Thank you for taking the time to leave this review. I'm sorry to hear that you've had a lukewarm experience with our service overall. I would love to find out more about what happened. Please send an email to me at [email protected] at your earliest convenience, using the subject line "ATTN: Trust Pilot" and my team will get back to you right away! Best, Vanessa