Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts reviews

Showing 646 reviews with 3 stars · Clear filters

Susan
May 18, 2019
A couple of the contacts were torn
A couple of the contacts were torn. I also have 3 weeks worth of contacts when the new order arrives.
Response from Hubble ContactsMay 22, 2019
Hi Susan, Thank you for taking the time to leave this review. As far as the torn lenses, we take quality issues very seriously, and we would like to make sure you are connected with our Quality team. I would also love to help adjust your delivery schedule to better suit your needs. Please send an email to [email protected] with the subject line "ATTN: Trust Pilot" and we'll get everything sorted out! Best, Vanessa
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Crystal
May 18, 2019
Should have a more flexible shipping…
Should have a more flexible shipping schedule. I don't always wear contacts, so it'd be nice to be able to spread out the orders in an easier way.
Response from Hubble ContactsMay 22, 2019
Hi Crystal, Thank you for taking the time to leave this review. We appreciate the feedback! Luckily, we can customize your delivery schedule to suit your needs! Just send an email to [email protected] with the subject line "ATTN: Trust Pilot" and we'll get back to you ASAP! Best, Vanessa
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Emily
May 17, 2019
Torn Contacts
It seems like each box I get, I have at least 5 contacts a month that come out of the package torn. It's frustrating.
Response from Hubble ContactsMay 17, 2019
Hi Emily, Thank you for taking the time to leave this review. We understand how you feel, we're very sorry. We take quality issues very seriously at Hubble and would like to put you in contact with our quality team. Please send an email to [email protected] with the subject line "ATTN: Trust Pilot" and we will send you out replacement lenses and follow up with our quality team. Best, Vanessa
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Customerpaula R.
May 17, 2019
too many contacts
I like the fact I can get as many contacts as I can. What I don’t like is I get so many boxes. I have too many and there’s no number to call to cancer the order for awhile.
Response from Hubble ContactsMay 17, 2019
Hi Paula, Thank you for taking the time to leave this review. I'm sorry to hear that the delivery schedule is not convenient for you! It shows that you have skipped your shipments and your orders will resume on July 19. If you'd like to cancel completely, please give our cancellation line a call at 1 (619)404-0542, between the hours of 9AM and 5PM EST, Monday through Fridays. Best, Vanessa
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Alexandra
May 17, 2019
Great price, mediocre quality
Hubble is a great price, but I don’t like the lack of consistency is the quality of product. I receive shipments with contacts a lot of the time inside out, scratched, or just not fitting Correctly to my eye. While the price is affordable it does make me want to explore the options that other brands offer
Response from Hubble ContactsJun 19, 2019
Hi Alexandra, Thank you for taking the time to leave this review. We take quality issues very seriously at Hubble and would like to look into this for you. Please send this information in an email to [email protected] with the subject line "ATTN: Trust Pilot" and we will connect you with our quality team. Best, Vanessa
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Deana
May 17, 2019
Great price so so quality
Great price so so quality
Response from Hubble ContactsJun 19, 2019
Hi Deana, Thank you for taking the time to leave this review. We appreciate your feedback and would like to know more about your experience with our lenses. Please send an email to [email protected] with the subject line "ATTN: Trust Pilot" and my team will get back to you ASAP. Best, Vanessa
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Marlene
May 17, 2019
Wish this product was even better
Love the convenience of the low priced contacts, but in my package of 30, I get 6 to 8 contacts that are not good. Example: My eye tears while wearing, or will pop out, or irritate right after putting in so I have to change it right away. I can not wear the contacts daily. If I wear more than 2 days in a row, my eyes go red. Frustrating to me those I had to throw out.
Response from Hubble ContactsJun 19, 2019
Hi Marlene, Thank you for taking the time to leave this review. I'm sorry to hear that you are not happy with your lenses so far. It sounds like these may not be the best choice for you. Since you have experienced continued discomfort, please visit your eye care professional to help you find a new lens option. To cancel your Hubble Contacts subscription, please call 1-619-404-0542 between 9am and 5pm EST, Monday through Friday. Best, Vanessa
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ARTHUR
May 17, 2019
The quality of the contact lenses were off
The quality of the contact lenses were very inconsistent. I could never tell if they were inside out and both sides of the contact lens were irritating to my eye on just about every other lens. Also one out of two or one out of three would be more blurry than the rest. My prescription is the same in both eyes so it was easy to verify this.
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