Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts reviews

Showing 646 reviews with 3 stars · Clear filters

Hannah
Aug 2, 2019
Convenient, but inconsistent quality
Love the convenience, but 2-3 contacts in every pack is a lemon, which is a bit frustrating.
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Jack
Jul 27, 2019
The contacts are sent out in a…
The contacts are sent out in a consistent manner however the quality of the contacts is low. Some of the contacts will have the faint imprint of HUBBLE on them. The contacts dry out somewhat easily as well.
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Danielle
Jul 26, 2019
At least one contact out of EVERY box…
At least one contact out of EVERY box is ripped. Ive been using Hubble for over a year.
Response from Hubble ContactsJul 26, 2019
Hi Danielle, Thank you for taking the time to leave this review. I'm sorry to hear this has been happening! We take quality issues very seriously at Hubble and would like to find out more. Please email [email protected] and we will connect you with our Quality department! Best, Vanessa
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Rosemary
Jul 25, 2019
They are great but I think it's a bit…
They are great but I think it's a bit costly
Response from Hubble ContactsJul 26, 2019
Hi Rosemary, , Thank you for taking the time to leave this review. We appreciate your feedback! We keep our costs as low as we can, while still providing a quality lens. If you'd like to, you can adjust the frequency of your orders and deliveries, if you don't use lenses every day! If you have any questions or concerns, please feel free to reach out to us at [email protected]! Best, Vanessa
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John
Jul 25, 2019
Love the ease of receiving new daily…
Love the ease of receiving new daily contacts. The old days of waking up with dry contact eyes are long gone. Only big issue was a number of the new contacts irritated my eye. I would have to throw away a new contact and open another one. This happen about a dozen times throughout a full year.
Response from Hubble ContactsJul 26, 2019
Hi John, Thank you for taking the time to leave this review. I'm so happy to hear that you're loving the subscription delivery service! You should not be having this experience with the lenses, so we would love for you to reach out to our team so we can look into this and find out if there is anything we can do to help! Just send an email to [email protected] and we can connect you with our quality department. Best, Vanessa
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Kaitlin
Jul 25, 2019
Ever since the price increase the…
Ever since the price increase the quality has gone down. In my last several boxes there are at least one or two pairs of lenses that are unusable
Response from Hubble ContactsJul 25, 2019
Hi Kaitlin, Thank you for taking the time to leave this review. We take quality issues very seriously at Hubble and would like to look into this for you. Please send an email to [email protected] and we will connect you with our quality team. Best, Vanessa
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Kelsey
Jul 25, 2019
The quality is ok
The quality is ok. The convenience is great.
Response from Hubble ContactsJul 26, 2019
Hi Kelsey, Thank you for taking the time to leave this review. I'm glad to hear that you're happy with the convenience of the subscription service. If you find that the lenses are not comfortable, it's important that you refer to your eye care professional so they can help find out why. If you have any questions, please reach out to our team at [email protected] and we'll get back to you ASAP. Best, Vanessa
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MARK
Jul 25, 2019
Need different delivery schedules are…
Need different delivery schedules are needed
Response from Hubble ContactsJul 25, 2019
Hi Mark, Thank you for taking the time to leave this review. You can log into your Hubble account to adjust and customize your delivery schedule. If you have any questions about this, please feel free to reach out to us at [email protected] with the subject line "ATTN: Trust Pilot" and we'll help out! Best, Vanessa
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