Hubble ContactsReviews of hubblecontacts.com

About a full work shift they start to get dry and a little uncomfortable and I wish they offered lenses for astigmatism

They're not the most comfortable contacts to wear. I guess you get what you pay for.

The product is good. I was completely satisfied with the lenses and the price... but customer service is lacking. I’ve tried to skip deliveries and I’m still charged. Have even tried to cancel and was still charged. Had to dispute charges with my bank several times.

I really liked my contact lenses being delivered to me. I would have rated Hubble with 5 stars but I had one problem with them that to this day has not been corrected. I had a problem with my checking acct, anyways I had to get a new card and I forgot to inform Hubble. One day I realized my contacts had stop coming in, I thought my service time had ended. My daughter has Hubble also, and she told me that my service was good for longer than 5 most. What disappoints me is that Hubble never contacted me whatsoever.

The contacts are very ok. I wish they felt better in my eyes and were less noticeable.

A lot of the contacts I receive are usually defective. Once I put it on its torn or not even intact and irritates my whole eye! And I can’t wear either side till the irritation goes away. Also some come dry as if the liquid dripped out. I’d say on average for each box there’s atleast 9-10 defective lenses which sucks cause I like your service but definitely looking into other contact subscriptions since it keeps happening and I am not getting refunded for them. It’s not like I can ship them back since once they dry they crack into pieces.

Great company, and they make it so easy. But I'm not a fan of the lenses. I find that when I put them on for the first time there's a bit of dirt (it seems). I have to wash it with solution so it feels comfortable. I've actually stopped my subscription because of this. I came from acuvue lenses that were just so comfortable, especially out of the box. Hubble lenses make my eyes dry at the end of the day too. Maybe my eyes are a bit more sensitive? I don't know.

This website is off to a great start, but would really benefit from a few key features. Customers should be able to pause and restart subscriptions when needed (there is a skip function now which is great, but there could be a “ship right away” option for when you skipped one too many times and need more). Customer support chat messaging would also be helpful. Will there be an app in the future?