Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts reviews

Showing 775 reviews with 4 stars · Clear filters

Mrs. S.
Dec 6, 2019
Hubble gets the job DONE.
The company is easy to work with! I had 2 torn lens & I've been able to easily solve the issue!! The quality is NOT as good as my former brand name lenses, but for the price/customer service I KEEP Coming BACK. I was a 1-800-CONTACTS USER & I miss the company/quality but I’m THRIFTY & HUBBLE gets the job done!
Response from Hubble ContactsDec 9, 2019
Hi Cynthia, Thank you for taking the time to leave this review. I’m so glad that the pricing of our lenses is working out for you and our support team has been helpful. Thanks for being a part of the Hubble family. Best, Samantha
Report
Lyly
Dec 5, 2019
Good Product
Dear Hubble Team, You have a very good product its soft and comfortable
Response from Hubble ContactsDec 22, 2019
Hi Lyly, Thank you for taking the time to leave this review. I’m so happy to hear that the lenses are very comfortable for you. If there is anything we can do to turn this 4-star review into a 5-star one, please do let us know by sending an email to [email protected] with the subject line "ATTN: Trust Pilot." Best regards, Samantha
Report
Ashley J.
Dec 5, 2019
They’re amazing
They’re amazing, came very fast. Only issue I have is that they didn’t give an option for an astigmatism. So I have to blink twice as much to adjust the contacts.
Response from Hubble ContactsDec 22, 2019
Hi Ashley Jane, Thank you for taking the time to leave this review. We are happy to hear your deliveries have been arriving on time. We do not have toric lenses for astigmatism at this time but are working on it. We have a notification list that you can join so that you receive an email when toric lenses are available: https://bit.ly/2u088F3 If there's anything we can do to improve your Hubble experience, just send an email to [email protected] with the subject line "ATTN: Trustpilot" and my team will get back to you ASAP. Best regards, Samantha
Report
Marioye
Dec 5, 2019
Product was great
Product was great. It just sucks that I can no longer use contact lens.
Response from Hubble ContactsJan 6, 2020
Hi Marioye, Thank you for taking the time to leave this review. I’m so happy to hear that you’re loving the lenses, although, sorry that you are no longer allowed to use them. I can see that you have since canceled your subscription by calling in. Your subscription is canceled and you will not receive any further charges. If you have any questions, please email my team at [email protected] with the subject line "ATTN: Trustpilot" and we'll get back to you ASAP! Best, Samantha
Report
Krunal
Dec 5, 2019
Lenses are good but not as per the…
Lenses are good but not as per the prescription. Good service
Response from Hubble ContactsJan 6, 2020
Hi Krunal, Thank you for taking the time to leave this review. It's great to hear that our subscription service is working well for you although we are sorry that you have issues with our lenses. I can see that you have since canceled your subscription by calling in. Your subscription is canceled and you will not receive any further charges. If you have any questions, please email my team at [email protected] with the subject line "ATTN: Trustpilot" and we'll get back to you ASAP! Best, Samantha
Report
Nicole B.
Dec 1, 2019
Its great..really convenient
Its always on time...
Response from Hubble ContactsJan 6, 2020
Hi Nicole, Thank you for taking the time to leave this review. I’m happy to hear your deliveries have been arriving on time. I'd love to know if there is anything we can do to turn this 4-star rating into a 5-star rating. If so, please send an email to [email protected] with the subject line "ATTN: Trust Pilot." Best, Samantha
Report
Nathan I.
Nov 26, 2019
Changed my review good contacts thank you.
I am changing my review of your contacts because apparently the issue I had before was from me for some odd reason. I wasn't able to wear contacts for more than 5 hours and even my eye doctor didn't know what was the issue. I got a special offer from Hubble and took them up on it and I have quite a few boxes now and use them quite regularly. They are very convenient and easy to bring along with you and not having to worry about if they are cleaned properly when you have bi-weekly contacts. Unfortunately one of my eyes has astigmatism and I need a special contact for that one so it's a bit of an issue with Hubble contacts. But it's not a huge deal breaker I still wear them many days of the week
Response from Hubble ContactsNov 27, 2019
Hi Nathan, Thank you for taking the time to leave this review. I’m sorry to hear that you are unhappy with our lenses and cancellation policy. We appreciate the feedback and if there's anything we can do to make your Hubble experience even better, just email [email protected] with the subject line "ATTN: Trustpilot" and we'll happily get back to you ASAP! Best, Samantha
Report
Beck
Nov 23, 2019
Great, but dry eyes after a couple hours
All around a great product! However I always had to carry eye drops due to my eyes constantly drying out every few hours when wearing them.
Response from Hubble ContactsNov 27, 2019
Hi Beck, Thank you for taking the time to leave this review. I'm glad that the lenses are great on you but sorry to hear that it causes your eyes to dry. It's best to refer to your eye care professional, who will be able to observe the lenses on you again! If you have any questions, please email my team at [email protected] with the subject line "ATTN: Trustpilot" and we'll get back to you ASAP! Best, Samantha
Report