Hubble ContactsHubble Contacts was created to make contact lenses accessible and affordable to as many people as possible. Over the years, we have expanded our product selection to include a range of private-label, high-quality contact lenses. We also offer well-known brands like Acuvue 1-Day Moist, Acuvue Oasys, Biotrue ONEday, and Bausch + Lomb Ultra.
Hubble Contacts (hubblecontacts.com) has 8,157 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Chris
The recent shipment of contacts has had many defective contacts.
Response from Hubble ContactsOct 30, 2019
Hi Chris, Thank you for taking the time to leave this review. We take quality issues very seriously at Hubble and would like to look into this for you. Please send an email to [email protected] and we will connect you with our quality team. All the best, Samantha
Terri U.
Hubble is okay in a pinch as a backup if something happens to your primary contacts. I don't know if it's the curvature of the contacts, or the material they're made of, but I can hardly ever get one to fit my left eye correctly. They do not compensate for my astigmatism at all, so I could never make them my go-to source for contacts. The price is worth getting some for the backups I mentioned above.
Amie
Doing just fine. Never have a late shipment
Mark
The contact lenses are okay, but the material technology is kind of dated and there are better options out there that aren't substantially more expensive. One big issue is that since no normal optometrists use Hubble for contact lens fittings, it's difficult to ensure with certainty that these lenses won't cause injury or strain to your eye unless you bring a set you've already bought to your eye appointments. Hubble's website supposedly can do some sort of virtual appointment with one of their own optometrists but I don't really know how that's supposed to work since so much of determining eye shape requires using special equipment in person. Hubble's subscriptions operate on the assumption you use them every day. I personally use single-use daily contacts more occasionally, so they send more than I really use with their subscription. It was needlessly difficult to postpone delivery schedule or discontinue service.
PKS
This is a great monthly delivery but recently (last two months), the quality of lenses has declined severely. They come out of the package ripped or rip while in eye and are unusable/super inconvenient. This has been the case with at least 8-10 lenses in each box.
Eddie
Service is great but it is a hassle to cancel the subscription.
Matt
Good product - Easy ordering - They make it too hard to cancel.
Response from Hubble ContactsOct 21, 2019
Hi Matt, Thank you for taking the time to leave this review. I'm glad to hear that you are happy with the lenses and ordering process, although sorry that you want to cancel your subscription. You need to verify your account information to cancel. No worries, if there's no wait time, cancellation call is usually completed within 5 minutes. To cancel, please call 1-619-404-0542 between 9am and 5pm EST, Monday through Friday. All the best, Samantha
La
Product is great and I like the convenience. I do not However like the lack of communication about when mypackage ships. I would like a reminder and the ability to pause/suspend my subscription if I do not need any. I also do not like the fact that there is no ability to manage my subscription online and that I have to call to do so.
