Hubble ContactsReviews of hubblecontacts.com

Response from Hubble ContactsJan 20, 2020

Hi Shannon, Thank you for taking the time to leave this review. It’s great that you are happy with your Hubble Contacts experience. We've taken this feedback into account. Please feel free to reach out to [email protected] with the subject line "ATTN: Trust Pilot" with any additional questions or concerns that you have. All the best, Samantha

Response from Hubble ContactsJan 20, 2020

Hi Oumaima, Thank you for taking the time to leave this review. It’s great that you are happy with the lenses. I'd love to know if there is anything we can do to turn this 4-star rating into a 5-star rating. If so, please send an email to [email protected] with the subject line "ATTN: Trust Pilot." All the best, Samantha

Response from Hubble ContactsJan 20, 2020

Hi Kira, Thank you for taking the time to leave this review. So glad you've found us and are now able to enjoy dailies without breaking the bank. If there is anything we can do to turn this 4-star review into a 5-star one, please do let us know by sending an email to [email protected] with the subject line "ATTN: Trust Pilot." All the best, Samantha

Response from Hubble ContactsJan 20, 2020

Hi Steven, Thank you for taking the time to leave this review. I am happy to hear Hubble lenses work well for you, but sorry that they are occasionally a little dry. You may find that over-the-counter rewetting drops may be a relief for dryness, if it doesn’t work, please visit your eye care professional to evaluate the cause and determine the best way to increase your contact lens wearing comfort. Feel free to reach out to my team at [email protected] if there's anything we can help with. All the best, Samantha

Response from Hubble ContactsJan 22, 2020

Hi Kelly, Thank you for taking the time to leave this review. I'm so happy to hear that you're liking our lenses. I'd love to know if there is anything we can do to turn this 4-star rating into a 5-star rating. If so, please send an email to [email protected] with the subject line "ATTN: Trust Pilot." All the best, Samantha

Response from Hubble ContactsJan 26, 2020

Hi Sarah, Thank you for taking the time to leave this review. It’s great that our lenses and pricing are working so well for you although sorry to hear that the deliveries took some time to arrive. That is frustrating, and part of what we are happy to offer is the convenient month to month delivery. For the time being, a solution would be to change the interval between charges to 26 days. This should help minimize the delivery time, to make up for weekends and other delaying factors. We'll continue to look into the issue on our end if you do not see an improvement. Let me know if this is how you'd like to move forward, and I'll set this up for you by emailing [email protected] with the subject line "ATTN: Trust Pilot". We are always trying to improve our service, in every aspect, so feedback from customers like you is very much appreciated, and taken into consideration! All the best, Samantha

Response from Hubble ContactsFeb 2, 2020

Hi Shana, Thank you for taking the time to leave this review. I am happy to hear Hubble lenses work well for you, but sorry that they are occasionally a little dry. You may find that over-the-counter rewetting drops may be a relief for dryness. Meanwhile, we appreciate your feedback about shipping notifications. At the moment, you can control your delivery schedule by logging into your Hubble account to skip orders or change your delivery frequency to suit your needs. If you have questions about this, please send an email to [email protected] and we'll happily get back to you ASAP! All the best, Samantha

Response from Hubble ContactsDec 9, 2019

Hi Derek, Thank you for taking the time to leave this review. I'm glad that you're loving the subscription service, and appreciate your feedback! If there's anything we can do to make your Hubble experience even better, just email [email protected] with the subject line "ATTN: Trustpilot". Best, Samantha