Jeanni
It started with me ordering a free…
It started with me ordering a free offer from Hubble and somehow I ordered the wrong Rx. I gave them away to someone who could use the prescription.Thought no more of it and then suddenly was getting contacts every quarter. I tried uselessly to cancel and then a month ago a gentleman named Eric listened to my story and while he was unable to take any returns, he agreed to cancel my membership and send me my proper Rx at a large discount to try them out this coming December and at that point I can cancel if i want. He was polite, understanding and helpful
Response from Hubble ContactsJun 19, 2026
Hi Jeanni, thank you for sharing your experience and feedback. We're glad our customer service team was able to take the time to understand your situation and provide a solution that worked for you. We'll be sure to pass along your kind words to him. We appreciate the opportunity to continue serving you and hope your upcoming order is a great fit. Thank you for giving Hubble another chance! Kind regards, The Hubble Contacts Team