Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts reviews

Showing 646 reviews with 3 stars · Clear filters

Marrisa N.
Jul 3, 2026
I have been using Hubble for over a…
I have been using Hubble for over a year. Pricing and convenience are what keep me. However my biggest complaint is that some boxes have a lot of issues with contacts. Every other one is ripped or has a tear. You go through the pack quicker and cannot purchase extra boxes. I also was traveling during the holidays and the airline lost my luggage. Thankfully I was back home and my eye doctor from 10 years ago was willing to sell me a box because Hubble would not allow me to order an additional box. I’m legally blind without contacts or glasses I’m done for can’t see more than 2 feet in front of me at best.
Response from Hubble ContactsJul 7, 2026
Hi Marrisa, thank you for your continued support, and we're sorry to hear about the issues you've experienced with some of your lenses. We're sending you a complimentary replacement now to cover the defective lenses and make sure you're not running out again! A member of our Quality team will also reach out to learn more about the issues you're experiencing. Thank you for your feedback and for giving us the opportunity to make this right! Kind regards, The Hubble Contacts Team
Report
Mccayla
Jun 25, 2026
Were the lenses always so dry??
I was happy to see Hubble back on the market after going bankrupt a few years ago, but I don’t remember my eyes being so dry when I used them around 2020. I wish they offered eye drops or extra hydrating lenses like Waldo did.
Response from Hubble ContactsJun 26, 2026
Hi McCayla, thank you for your feedback. We just wanted to gently note that we haven’t been through bankruptcy, though we have been focusing heavily on improving our services over the last few years! We’re sorry to hear these lenses feel drier than you remember. If your eyes are needing a bit of extra moisture these days, we actually do offer eye drops on our website now. Please feel free to check them out, or contact our support team if there’s anything else we can do to help! Kind regards, The Hubble Contacts Team
Report
Bernita S.
Jun 18, 2026
Larger mail delivery box size unacceptable
I'm displeased with the large mail delivery box size, before the size was able to fit inside the mailbox, unseen unnoticed. The size sent this last delivery was sitting on the porch in plain sight for possible theft. Since the price of the contacts has gone up I can't afford to lose this piece of valuable much needed mail.
Response from Hubble ContactsJun 23, 2026
Hi Bernita, we appreciate you bringing this to our attention. We know how important it is for your valuable deliveries to stay safe, and we’ll be sure to pass your comments regarding the packaging size to our management team for review. Thanks again for your time, and if there’s anything else we can help you with, please let us know! Kind regards, The Hubble Contacts Team
Report
David V.
Jun 18, 2026
Site errors, ripped contacts
Site frequently has errors when trying to change and update information. “Premium” contacts are often ripped when removed from packaging
Response from Hubble ContactsJun 23, 2026
Hi David, thank you for your review. We are sorry to hear about the torn lenses and website errors. To help make things right, we have already processed a replacement order to make up for the pairs you had to throw away. A member of our team will be reaching out via email shortly to investigate this specific batch, help fix any portal glitches you’ve experienced, and share some care and handling tips for our Hydro lenses to ensure you have a great experience moving forward! Kind regards, The Hubble Contacts Team
Report
Trampas S.
Jun 17, 2026
Great contacts but not great price no more!!
Great contacts. Easy delivery every month. BUT. The price has gotten crazy. Every month it seems to go higher. I get every thing is more expensive lately. But does that mean you have to follow suit to just keep the same money in your pockets. Give the consumer a break you know you’re making money no matter what !!!
Response from Hubble ContactsJun 23, 2026
Hi Trampas, thank you for the review. We’re glad to hear you love the easy delivery and lens quality. We understand that higher prices aren’t ideal, but as we’ve grown, our operating costs have increased, which led to a small price adjustment to help us continue providing the lenses you love. We are grateful for your years of loyalty, and we’ve just emailed you with a resolution we think you’ll be happy with! Kind regards, The Hubble Contacts Team
Report
Michelle
Jun 12, 2026
Pros and Cons
Not bad for a generic contact however they get very dry and fall out half way through the day. The comfort level is mid. I tried the hydro and even though I liked the packaging a lot of them were already torn when I opened them. Lasted a little longer through the day with comfort though.
Response from Hubble ContactsJun 15, 2026
Hi Michelle, thank you for the feedback! We’re glad you love the packaging, but sorry to hear about the quality issues with your Hydro dailies. Since your account is inactive, we’ve gone ahead and refunded your most recent order to cover those discarded pairs. We also sent an email with some lens care tips and a few quick questions to help ensure a better experience next time! Kind regards, The Hubble Contacts Team
Report
Amber
Jun 10, 2026
Need reminder emails!
It would be extremely helpful if you would send customers reminder emails before their subscription is charged. I never remember when it's shipping and it always ships when I can't afford it. I can't be the only customer that happens to.
Response from Hubble ContactsJun 11, 2026
Hi Amber, thank you for reaching out and sharing this with us. This is great feedback, and I am sending it straight to our senior leadership team. We are sorry for the inconvenience this caused you. To help make things right, we have applied a discount to your next order. Please let us know if there is anything else we can do for you! Kind regards, The Hubble Contacts Team
Report
Allegra H.
Jun 2, 2026
Convenient and affordable but I have…
Convenient and affordable but I have noticed that when I open a brand new pair many times they are torn or have a small sort of fiber on them. I have had to throw multiple pairs away leaving me with a lack of contacts at the end of the month. I’m not sure if this is the case with all types of Hubble contacts, I don’t remember this being an issue with the Hubble Classic Daily’s when I used them years ago, but it is frustrating the amount of contacts I have had to toss since using the Hydro by Hubble Daily.
Response from Hubble ContactsJun 4, 2026
Hi Allegra, thank you for sharing your feedback with us. We love that you appreciate our convenience and prices, but we are so sorry that your switch to the Hydro dailies has been met with quality issues. We have processed a replacement order to make up for the pairs you had to throw away, and we’ve sent an email to gather more information along with some care and handling tips for our hydro lenses to help ensure a great experience moving forward! All the best, Hubble Contacts Team
Report