Hubble ContactsReviews of hubblecontacts.com

Response from Hubble ContactsFeb 21, 2020

Hi Jessica, Thank you for taking the time to leave this review. I’m so happy to hear that you’re loving the lenses, but it's important that your contact lenses are comfortable 100% of the time. You may find that over-the-counter rewetting drops may be a relief for dryness, if it doesn’t work, please visit your eye care professional to evaluate the cause and determine the best way to increase your contact lens wearing comfort. Feel free to reach out to my team at [email protected] if there's anything we can help with. Best, Samantha

Response from Hubble ContactsFeb 21, 2020

Hi Jordie, Thank you for taking the time to leave this review. I’m so glad that the subscription service is working out for you. I'd love to know if there is anything we can do to turn this 4-star rating into a 5-star rating. If so, please send an email to [email protected] with the subject line "ATTN: Trust Pilot." Thanks again! Best, Samantha

Response from Hubble ContactsFeb 21, 2020

Hi Jane, Thank you for taking the time to leave this review. I’m so glad that the lenses are working out for you, although, sorry to hear that you've had some gaps in your contact lens supply. That is frustrating, and part of what we are happy to offer is the convenient month to month delivery. For the time being, a solution would be to change the interval between charges to 26 days. This should help minimize the delivery time, to make up for weekends and other delaying factors. We'll continue to look into the issue on our end if you do not see an improvement. Let me know if this is how you'd like to move forward, and I'll set this up for you by emailing [email protected] with the subject line "ATTN: Trust Pilot". We are always trying to improve our service, in every aspect, so feedback from customers like you is very much appreciated, and taken into consideration! Best, Samantha

Response from Hubble ContactsFeb 22, 2020

Hi Zoe, Thank you for taking the time to leave this review. I’m happy to hear your deliveries have been arriving on time. If there's anything we can do to improve your Hubble experience, just send an email to [email protected] with the subject line "ATTN: Trustpilot" and my team will get back to you ASAP! Best, Samantha

Response from Hubble ContactsFeb 22, 2020

Hi Melina, Thank you for taking the time to leave this review. It's great that you don't have issues with us! If there's anything we can do to improve your Hubble experience, just send an email to [email protected] with the subject line "ATTN: Trustpilot" and my team will get back to you ASAP! Best, Samantha

Response from Hubble ContactsFeb 19, 2020

Hi Bree, Thank you for taking the time to leave this review. I'm so happy we could provide you with affordable lenses. Meanwhile, you may find that over-the-counter rewetting drops may be a relief for dryness if it doesn’t work, please visit your eye care professional so he or she can evaluate the cause and determine the best way to increase your contact lens wearing comfort. Feel free to reach out to my team at [email protected] if there's anything we can help with. Best, Samantha

Response from Hubble ContactsFeb 19, 2020

Hi Deborah, Thank you for taking the time to leave this review. I'm glad to hear the lenses and our pricing is working out for you. We hope to offer the type of lens you need in the future. and we will surely notify you when we get them in! Meanwhile, we've reached out through email regarding your account's status. Thank you! Best, Samantha

Response from Hubble ContactsFeb 14, 2020

Hi Lindsay, Thank you for taking the time to leave this review. I'm glad to hear you're enjoying our lenses, easy, and affordable subscription service. I'd love to know if there is anything we can do to turn this 4-star rating into a 5-star rating. If so, please send an email to [email protected] with the subject line "ATTN: Trust Pilot." All the best, Samantha