Montse C.
Me dejaron de llegar las lentillas como…
Me dejaron de llegar las lentillas como puedo hacer para volver a recibirla la última caja fue cobrada pero no llego

Hubble Contacts was created to make contact lenses accessible and affordable to as many people as possible. Over the years, we have expanded our product selection to include a range of private-label, high-quality contact lenses. We also offer well-known brands like Acuvue 1-Day Moist, Acuvue Oasys, Biotrue ONEday, and Bausch + Lomb Ultra.
Hubble Contacts (hubblecontacts.com) has 8,157 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Montse C.
Me dejaron de llegar las lentillas como puedo hacer para volver a recibirla la última caja fue cobrada pero no llego
Lauren
It is a bit difficult to regulate shipments. For example I used to be able to schedule for every four months. Now they make you go on the site more frequently to adjust. Most likely hoping that you will forgot to adjust the shipment date and be charged each month. Also I’m getting billed the same amount for less contacts in each shipment now?
Response from Hubble ContactsDec 17, 2019
Hi Lauren, Thank you for taking the time to leave this review. I'm sorry to hear that the delivery schedule is not convenient for you and you have issues with the number of your lenses you received. I've sent you an email so that we can make this right. Kind regards, Samantha
Hailee
Contacts are convenient but tend to break easily. It's good that they're only meant for one day since they also dry out fairly quickly.
Response from Hubble ContactsDec 22, 2019
Hi Hailee, Thank you for taking the time to leave this review. I'm sorry to hear that the lenses feel dry on your eyes. You may find that over-the-counter rewetting drops may be a relief for dryness, if it doesn’t work, please visit your eye care professional to evaluate the cause and determine the best way to increase your contact lens wearing comfort. If you have any quality issues, we would love to know about it--please send an email to [email protected] and we'll connect you with our quality team! Kind regards, Samantha
Loren
They’re not terrible. It’s nice that they’re delivered to your door but by the end of the day I can def feel the difference between these and my former more expensive brand.
Response from Hubble ContactsDec 9, 2019
Hi Loren, Thank you for taking the time to leave this review. I’m sorry to hear about your experience with our lenses, although we are glad that the subscription service is working out for you. If you're unsure about the lenses, it's best to talk to your eye care professional, who will be able to observe the lenses on you again! If you have any questions, please email my team at [email protected] with the subject line "ATTN: Trustpilot" and we'll get back to you ASAP! Best, Samantha
Shanlee
They feel amazing in my left eye but 2 of the 2 pairs I've put in my right eye have bothered me emence amounts. Other contacts have not done this ! ouch!
Response from Hubble ContactsDec 9, 2019
Hi Shanlee, Thank you for taking the time to leave this review. I'm sorry to hear that you've had issues with some of the lenses. We would like to look into this - please send an email to [email protected] and we'll connect you with our Quality manager. Best, Samantha
Nichole
They aren't moisturizing enough for my needs. I only get about an hours wear before they start to stick.
Response from Hubble ContactsDec 9, 2019
Hi Nichole, Thank you for taking the time to leave this review. I'm sorry to hear that the lenses feel dry on your eyes. You may find that over-the-counter rewetting drops may be a relief for dryness, if it doesn’t work, please visit your eye care professional to evaluate the cause and determine the best way to increase your contact lens wearing comfort. Feel free to reach out to my team at [email protected] if there's anything we can help with. Best, Samantha
Daniela
They don’t dry my eyes out throughout the day as I use them and the shipping is fast and cute, however, they don’t make my vision be 10/10 as my other contacts do
Response from Hubble ContactsDec 9, 2019
Hi Daniela, Thank you for taking the time to leave this review. I am sorry to hear that you can't see clearly with our lenses. We recommend speaking to your eye care professional, who will be able to observe the lenses on you again. If there's anything we can do to improve your Hubble experience, just send an email to [email protected] with the subject line "ATTN: Trustpilot" and my team will get back to you ASAP. Best, Samantha
Martin
Les lentilles n'avaient pas toute la même grandeur