Jessica W.
After cancelling my subscription my…
After cancelling my subscription my card was charged $36.00 and when speaking with a representative she refused to reimburse me and couldn't find an available supervisor to speak with me but was gonna have a supervisor call me once they were available and weeks later I still haven't received a call from them. This is an update on what is going on with Hubble and myself... I got a response from Hubble once I made this review, they are trying to say they sent an email and if I didn't receive that email to let them know. After checking all folders including spam there was no email, go figure!! An email, really! I was suppose to have received a phone call not an email, that's why I had to leave my call back number. They say all calls are monitored and recorded but when I asked them to pull the call where I initially cancelled my subscription there was no such luck! I'm done with Hubble playing their little games with me, it's time for me to talk to my friend who just happens to be a lawyer. I have my phone records of where I called customer service cancelled my subscription and I'm pretty sure it will be found my card was unlawfully charged!
Response from Hubble ContactsSep 27, 2018
Hi Jessica, I can see that a supervisor by the name of Maeshelle reached out to you via email on September 10. If you haven't received this email in your regular inbox or your spam folder, please respond to this post and we'll be happy to re-send it for you!




