Hubble ContactsReviews of hubblecontacts.com

Abofalle. Auf Kündigungsmail keine Reaktion. Mangelhaftes, veraltetes Materialsystem. Für diese Qualität dürfte man einen viel geringeren Preis erwarten.

This was supposed to be a free trial. They were supposed to check the prescription with my eye Dr. They did not do this. I emailed them after I received the free box and told them not to send any more cause they don't work for me. I just got another box and was charged. Don't do business with this company. Now they won't give my money back. I have notified Hubble in several emails that I do not have a phone to call and cancel a subscription yet they still won't cancel it. Anyone else having this issue should notify their bank and the better business Bureau immediately

The contact lenses are uncomfortable but what's very uncomfortable is the process of cancelling the subscription. Magically emails are not going through from them when you need to cancel a subscription. They will happily continue to charge and make it really difficult to return the box to get a refund. After sending several emails I finally got a response. I have been informed that refunds are "done in bulk when enough packages arrive" and will take several weeks! Meaning if they make a mistake and charge you, you will have to go through the inconvenience of getting in touch with them, printing the label, packaging the box, bringing it to the post office and then wait for weeks to get your money back. Money that they took without your permission in the first place. Practically they stole my money and now they are making it really hard to get it back. I have now decided to report them to the Trading Standards Agency.

I asked for a return label over a week ago and still haven't received anything.

I sent for a sample cost £3.00 and never used them as my husband and few friends said they were of poor quality. I then saw monies taken from my account and no lenses. After cobracting tgem I received them. I did not want any and ut seems they send it to you anyway. I contacted them for refund tgey said my lense packet was sent opened never did i open it. I think this is a con.

Customer service was fine, I emailed to cancel my subscription, and was sent another box of contacts and charged for them anyways, I literally had to get a library card and pay to print out a label and Just hope i got it sent back in time.the contacts where uncomfortable and I couldn't see.

They are sending me the wrong prescription every month, even though I have called and emailed, no one gets back to me. I will be going to BBB, though I am sure they don't' care, as well as filing a chargeback with my credit card. It is ridiculous that I have to go to this level, but figured I should warn others. I wish I had read reviews before joining.

Its a Scam! I have been charged without my knowledge, Tried to speak to the manager but the customer service assistant Joy or Hyra ( I think the names are fake anyway) didn't want to help