Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts reviews

Showing 646 reviews with 3 stars · Clear filters

Rob
Jan 16, 2020
Less comfortable that my Acuvue Oasys…
Less comfortable that my Acuvue Oasys but gets better within a few days.
Response from Hubble ContactsFeb 19, 2020
Hi Rob, Thank you for taking the time to leave this review. It's great that the comfort of our lenses has improved over time. We have a schedule recommended maximum wearing times when first starting to wear our lenses so your eyes can adjust to it, however, you should always follow the instructions and schedule recommended by your eye care professional. Feel free to reach out to my team at [email protected] if there's anything we can help with. Best, Samantha
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Shelly
Jan 9, 2020
Price
Price: with my current contact price of 6 pairs of monthly contacts is $100. Other than that, I thought they were comfortable. I didn’t have to worry about putting them back into the case or one slipping from my finger when I take them out. I wear them daily.
Response from Hubble ContactsJan 22, 2020
Hi Shelly, Thank you for taking the time to leave this review. So glad you've found us and are able to enjoy dailies without breaking the bank. I can see though that your account is active but there are several declined payment attempts. We'd love the chance to speak with you about what hasn't been working. Please give us a call at +1 647 557 7765 , between the hours of 9AM and 5PM EST, Mondays - Fridays excluding federal holidays. All the best, Samantha
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Fatima
Jan 9, 2020
I am still waiting for my order placed…
I am still waiting for my order placed on Dec 5th 2019 , we are Jan 8th!
Response from Hubble ContactsJan 22, 2020
Hi Fatima, Thank you for taking the time to leave this review. I'm so sorry to hear you did not receive your order and apologize for the delay. We've reached out to you via email so we can look further into the situation. Thank you! All the best, Samantha
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daelyn
Jan 9, 2020
They’re okay for initial deal price but otherwise no
they’re a little too small fitted to the eyes so they are slightly blurry around the perimeter which isn’t too big of a deal they just shouldn’t be worn for very long periods of time. also not impressed with the fact that i was charged for 3 months worth of contacts when i haven’t even tested them out to see if i liked them enough for even another month.
Response from Hubble ContactsJan 26, 2020
Hi Daelyn, Thank you for taking the time to leave this review. I’m sorry to hear about your experience. If you continue to experience discomfort with our lenses, please remove them and refer to the doctor who prescribed your Hubble Contacts. The quarterly subscription box is shipped 16 days after your initial two-week order is placed to ensure that you never run out. Please note that your next charge date is on January 31. We can certainly skip a shipment or adjust the frequency of your deliveries so that you're not receiving way too many before you can get through a box. You can do that from your user profile. Or, if you need help, just contact my team at [email protected] with the subject line "ATTN: Trustpilot". Thank you! All the best, Samantha
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Erin
Jan 9, 2020
If you prefer comfort and zero pain, I would not recommend
They work as you would expect for how cheap they are to create. They were uncomfortable for me and after wearing them my eyes always hurt. But they do help you to see, if that’s all you need then these are perfect but if you prefer comfort and zero pain, I would not recommend.
Response from Hubble ContactsJan 29, 2020
Hi, Erin, Thank you for taking the time to leave this review. I'm sorry to hear that the lenses were not satisfactory. I can see that you have since canceled your subscription by calling on December 30. We appreciate the feedback and welcome you to send any other questions or concerns to my team at [email protected] using the subject line "ATTN: Trust Pilot" and we'll get back to you ASAP! All the best, Samantha
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Holly
Jan 9, 2020
They feel dry mid way through the day
They feel dry mid way through the day
Response from Hubble ContactsFeb 2, 2020
Hi Holly, Thank you for taking the time to leave this review. I’m sorry to hear about your experience with our lenses. Over-the-counter rewetting drops can help, if it doesn’t work, please visit your eye doctor so he or she can evaluate the cause and determine the best way to increase your contact lens wearing comfort. Feel free to reach out to my team at [email protected] if there's anything we can help with. All the best, Samantha
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Lara
Jan 9, 2020
Price and service are 5 stars but I…
Price and service are 5 stars but I don't love the contacts. I need progressive lenses and I don't believe Hubble offers them.
Response from Hubble ContactsFeb 2, 2020
Hi Lara, Thank you for taking the time to leave this review. We, unfortunately, do not offer that specific product at the moment. We'll be sure to let you know when we have them. In the meantime, I can see that your account is active with the next charge date of February 26. If you do not wish to continue your subscription simply log into your account and follow the instructions to cancel! Hope that helps, Samantha
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Ashleigh
Jan 9, 2020
Great for short term wear, dry for a full day.
Hubble contacts are great for what I use them for, working out and short term wear, but I find they are very dry if I try to wear them for an entire day. I use Hubble for when I need contacts only for a couple of hours but plan to wear glasses the rest of the time.
Response from Hubble ContactsFeb 4, 2020
Hi Ashleigh, Thank you for taking the time to leave this review. I'm sorry to hear that the lenses feel dry on your eyes. You may find that over-the-counter rewetting drops may be a relief for dryness, if it doesn’t work, please visit your eye care professional to evaluate the cause and determine the best way to increase your contact lens wearing comfort. Feel free to reach out to my team at [email protected] if there's anything we can help with. Best, Samantha
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