Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts reviews

Showing 2,340 reviews with 1 star · Clear filters

Marisol
Jan 3, 2019
I have tried to cancel my membership…
I have tried to cancel my membership and I’m still getting charged for them.
Response from Hubble ContactsJan 3, 2019
Hi Marisol, Thank you for taking the time to leave this review. I'm so sorry to hear that you're having a frustrating experience. Unfortunately, I can not find a record of you having cancelled your subscription. Please call 1-844-334-1640 between 9a and 5p EST, and our customer service team will cancel your subscription and address any questions or concerns that you have. Best, Vanessa
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Samantha
Jan 2, 2019
Tried out these contacts
Tried out these contacts. My eyes were very dry after using them. There is no option for people with astigmatism. To cancel there is only the option to call a toll free number between certain business hours which I don't find suitable for a company that is based online. There should be an online way to cancel subscriptions.
Response from Hubble ContactsJan 11, 2019
Hi Samantha, Thank you for taking the time to leave this review. I'm sorry to hear that Hubble Contacts were not the lenses for you and that our cancellation policy was inconvenient. I appreciate your feedback and have passed it along to my team. Best, Vanessa
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Joy
Jan 2, 2019
They are trash i have tried for months…
They are trash i have tried for months to stop and they will not go away
Response from Hubble ContactsJan 11, 2019
Hi Joy, Thank you for taking the time to leave this review. I'm sorry to hear that you do not like our lenses. I can see that you've reached out to our team via email, and they've responded to let you know that you need to call our customer service line to cancel your subscription. You can cancel your subscription by calling 1-844-334-1640 between 9am and 5pm EST, Monday through Friday, excluding holidays. Best, Vanessa
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Samantha
Jan 2, 2019
Extremely dissatisfied with customer…
Extremely dissatisfied with customer service. I order for both myself and my son, only to find out after being charged for mine that they did not carry my lenses. I canceled service and they continued to charge me for months until I finally just changed my bank card! Now my son they carried his lenses but his RX just recently changed and despite notifying of new RX they are still sending old RX.
Response from Hubble ContactsJan 11, 2019
Hi Samantha, Thank you for taking the time to leave this review. I'm sorry to hear that you've had a frustrating experience with our service. Unfortunately, our records of communication with you do not match what you're writing here, so I would love a chance to look into this deeper for you. Please send an email to [email protected] so that we can investigate your experience and see what we can do to make it right! Best, Vanessa
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Mark
Jan 2, 2019
Impossible to Cancel
Keeps charging us even though we asked to cancel our service several times and even sent back several boxes. Impossible to cancel and forced us into a negative balance in the bank. Absolutely awful to cancel.
Response from Hubble ContactsJan 11, 2019
Hi Mark, Thank you for taking the time to leave this review. I'm sorry to hear that you have not had a good experience with Hubble so far. Unfortunately, we do not have a record of you contacting our customer service team. Please call 1-844-334-1640 between 9am and 5pm EST, Monday through Friday to cancel your subscription. Best, Vanessa
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Frankie
Jan 2, 2019
Because you keep charging me after I…
Because you keep charging me after I return them and no working to call to cancel
Response from Hubble ContactsJan 11, 2019
Hi Frankie, Thank you for taking the time to leave this review. I'm sorry to hear that you have not had a good experience with Hubble so far. Unfortunately, we do not have a record of you contacting our customer service team. Please call 1-844-334-1640 between 9am and 5pm EST, Monday through Friday to cancel your subscription. Best, Vanessa
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Mike
Jan 2, 2019
I don't have an account with Hubble but…
I don't have an account with Hubble but they e-mail me EVERY DAY saying my credit card was declined. I have contacted customer support asking to them to remove my e-mail address from their system and their reply was that they can't do that and I would have to delete my account. I replied that I never set up an account with them and they say there is nothing they can do. I have never worn contacts in my entire life.
Response from Hubble ContactsJan 11, 2019
Hi Mike, Thank you for taking the time to leave this review. This sounds like a frustrating situation, and I'd like to look into it for you. Please send an email to me at [email protected] so we can get to the bottom of this. Best, Vanessa
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Toñi Vallejo H.
Jan 2, 2019
Es una estafa en todo recla.te cobran…
Es una estafa en todo recla.te cobran 32.95 por toda la cara y te lo cobran todos los meses,yo e tenido que anular la tarjeta bancaria para que no se cobren mas y ahora tengo que ir ala policia a poner una denuncia.creemos que estamos comprando una ganga y aparte de que no vale nada las lentilla, aparte te cobran todo los meses del banco 32.95.hijos de putas estafadores, yo voy a denunciarlos.
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