Hubble ContactsReviews of hubblecontacts.com

Tried to cancel over 5 times over phone and 5 times by email. Took them 8 months to finally cancel

I cancelled my subscription in December and was charged for February. Money has not been refunded and nobody has contacted me. Customer service is awful!

I would give zero if possible

Terrible company with shady tactics dealing with subscription. I have tried to stop my auto ordering multiple time (you can ONLY do it via phone not online) and have been routinely misdirected by the sales reps that they have canceled my subscription. I have been wrongly charged more than $100 dollars for contacts I did not want and since I no longer live at the address on my account (currently deployed in Afghanistan) the company claims there is no way to receive a refund. Do not give them your buisiness.

Horrible customer service!!!!! Impossible to cancel subscription! Do not order!!!

Had a horrible experience. Not helpful when contacted, continued to bill me even after several months of me trying to quit.

No way to cancel unless you call and even then it's hard to get hold of someone. Also very hard to get your prescription changed. As a mom of 3 young children it was almost impossible to call to cancel since there is no option on their actual website to cancel. After many emails and many attempts to cancel we ended up just having our bank denying the charges because Hubble over drafted us several times after asking to have the service cancelled. I also sent back boxes like they told me to and I still have not seen 3 months worth of refund and the 1 I have seen was almost $10 less than original charge! Also as mentioned before no way to skip a month or any indication when money is about to be taken.

You won't let me cancel my subscription and your contacts make my eyes sore to the touch and painful that I have to go to the hospital