Michelle
This company is reliable as far as…
This company is reliable as far as receiving of contacts, but their contacts aren’t that exceptional. Thankfully they’re only dailies. My average rating also comes from some billing charges. After being told that to submit an updated prescription, I contine to get billed for contacts that I have not received. I was under the assumption that my account would go into hold until I was able to get to the eye doctor for an eye exam- but I guess that is not the case. *Update* Since I was not able to get my problem solved via email, I will be cancelling my account all together and finding another contact service since Hubble isn’t the only company anymore.
Response from Hubble ContactsFeb 15, 2019
Hi Michelle, Thank you for taking the time to leave this review. I'm sorry that you've had a frustrating experience with our team recently. I've had a chance to look into your tickets with our team, and I'd like to find out more so we can get this cleared up! Please send an email to [email protected] so we can exchange more information and get to the bottom of this. Best, Vanessa




