Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts reviews

Showing 2,340 reviews with 1 star · Clear filters

Marisa
Apr 16, 2019
The contacts burn your eyes and dry out…
The contacts burn your eyes and dry out super fast. I've tried canceling multiple times over the last year and I'm still getting charged.
Report
Elsa
Apr 15, 2019
IMPOSSIBLE DE SE DESABONNER EN LIGNE ET…
IMPOSSIBLE DE SE DESABONNER EN LIGNE ET PERSONNE NE REPOND AU TELEPHONE !!!!! ARNAQUE
Report
Niki
Apr 15, 2019
My sight was never clear and crisp with…
My sight was never clear and crisp with these contacts and they were horribly dry all of the time!
Response from Hubble ContactsApr 16, 2019
Hi Niki, Thank you for taking the time to leave this review. I'm sorry to hear that the lenses didn't end up working out for you. I can see that you have cancelled your subscription successfully. Please don't hesitate to reach out to our team if there is anything else we can do for you! Best, Vanessa
Report
Carla
Apr 13, 2019
Poor quality
Poor quality. I couldn't see clearly when wearing them. Took several attempts to finally get them to cancel subscription. Dont like that they dont provide phone number to customer service on website. Would not recommend.
Response from Hubble ContactsApr 16, 2019
Hi Carla, Thank you for taking the time to leave this review. I'm sorry to hear that you had some difficulty with cancelling your subscription. I'm glad you were finally able to, but I did want to mention that you can find our phone number on our website in several places, including the "Help" section. We appreciate your feedback, however, and have passed it along to our team. Thank you again, Vanessa
Report
Ross
Apr 13, 2019
I don’t even know why I continue with…
I don’t even know why I continue with these contacts. Half the time, the contacts at in their containers dried out and have to replace them half way through the day.
Response from Hubble ContactsApr 16, 2019
Hi Ross, Thank you for taking the time to leave this review. I'm so sorry to hear that you are not satisfied with this service. We take quality issues very seriously and would like to connect you with the department who may be able to help. Please send an email to [email protected] with a copy of your review and my team will make sure your message is forwarded to the Quality team. Thank you, Vanessa
Report
Katya
Apr 12, 2019
Bad Material
The contact lenses did not allow my eyes to breathe properly so they ended up permanently damaging my eyes
Response from Hubble ContactsApr 16, 2019
Hi Katya, Thank you for taking the time to leave this review. I'm sorry to hear about your experience. We take quality issues very seriously at Hubble, and will need to place you in contact with our Quality team. Please send a copy of this review to [email protected], with the subject line "ATTN: Trust Pilot" and my team will make sure your message is forwarded to the Quality team. Thank you, Vanessa
Report
Melanie
Apr 12, 2019
Great contacts but it’s stupid that I…
Great contacts but it’s stupid that I can’t buy from you when my prescription expires. Best contacts I ever used, so I’m really upset.
Report
Lena B.
Apr 12, 2019
I had went online to skip months an had…
I had went online to skip months an had skipped all the months I could then I would go back in an skip as many as I could. Then all of a sudden I noticed that I was being charged for a month that I know that I had skipped an I thought ok I will let it go because I could have missed that month then I made sure that I went on the web site each month to make sure that I had skipped that month an yes I was charged for a month that I know that I had skipped. I called to cancel an the man I talked to didn't want to listen to the reason I was cancelling my sub. He kept saying is it that I dont need them anymore. After I told him no a few times then I finally said yes then he would cancel my sub. I have told a few people the experience that I had with Hubble an they decided not to join.
Report