Hubble ContactsReviews of hubblecontacts.com

Horrible customer service. Use old material to make contacts. These contacts would give me migraines. Ever since I stopped wearing them I feel so much better

After a year with this company, when it came time to renew my prescription, my order was cancelled without notice (before prescription expired) for 2 months, then once renewed I was denied for another 2 months without notice. Upon contacting the company, I was not given any explanation. Only an email sent saying my payment was denied, which was days after denial. I also never got my money back!

The dioptres of lenses HUBBLE is more then actually it has to be! Harmful!!!

The customer service for this company is lacking. I called on the same day as a charge was made and told they could not provide a refund as they had already shipped it. There is no way they shipped it that fast, and furthermore, provided a complicated means of that money being refunded. They waited to long to confirm the transaction with my bank, so my bank refunded it, only to have Hubble charge me again, over drafting my account. While the contacts are decent and inexpensive, the service is lacking enough that I will not work with them again.

I had worn Hubble for a year and a half. Then when my prescription changed they would not send me any more contacts because I was not fitted with Hubble contacts. I have never been fitted with Hubble contacts when I started ordering with them. No doctor's office carries Hubble contacts for me to be fitted with. So I will be switching from Hubble.

I tried Hubble contact for about nine months. I don't wear contacts often so I signed up for the every three month plan. Back in July 2018, when I moved, I cancelled my subscription. Fast forward to March 2019 I started getting emails about my card on file being declined then emails about my subscription being cancelled. I didn't think much of it until they somehow pulled a payment from my bank card that is now expired. I called to asked them why and how they were able to pull money from an expired card and why they were even charging me since I cancelled. The guy told me that I didn't completely cancelled my subscription, if that makes any sense. So I completely cancelled my subscription. Then asked how they were able to pull from my expired bank card. After getting the run around and having to call back I was told they were able to pull from my card since it was linked to my bank account and new card. To me that makes no sense. You get a new card you get a new expiration date and security code and like everything else that's set up on automatic payment you have to give them your new card info. Plus I had gone 9 months without them trying to charge me for my subscription, that I had cancelled. I would not recommend Hubble contacts to anyone.

I want to be able to cancel online and i dont have the option. Ive been trying to cancel on the phone but never have time during yalls hours. Soooo frustrating.

It's the first time in nearly 15 years of wearing contacts that my eyes are completely dry after wearing them. They're also not adapted to my vision, everything was blurry (my sight is -7 & -6.50). It took them over 10 days to deliver the first box after the trial. Yes they appear to be cheaper, but the convenience & quality are simply not there. I'm cancelling my subscription this week.