Hubble ContactsHubble Contacts was created to make contact lenses accessible and affordable to as many people as possible. Over the years, we have expanded our product selection to include a range of private-label, high-quality contact lenses. We also offer well-known brands like Acuvue 1-Day Moist, Acuvue Oasys, Biotrue ONEday, and Bausch + Lomb Ultra.
Hubble Contacts (hubblecontacts.com) has 8,157 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Donald
Overpriced can get same item from Costco for under half the price.
Response from Hubble ContactsApr 25, 2019
Hi Donald, Thank you for taking the time to leave this review. I'm sorry to hear that the pricing of our lenses didn't work out for you. We appreciate the feedback, and if you have any other questions or concerns, just send an email to [email protected] with the subject line "ATTN: Trust Pilot." Best, Vanessa
Emily
Had no compassion as to why I needed the contacts overnight
Response from Hubble ContactsApr 25, 2019
Hi Emily, Thank you for taking the time to leave this review. I have had a chance to look into your conversations with our team, and as we explained to you on the phone, your lenses were delivered to you with expedited shipping, and they arrived on the same day that you wrote this review. I would be more than happy to address any additional questions or complaints that you have, just send an email to [email protected] with the subject line "ATTN: Trust Pilot." Best, Vanessa
Shelley
Terrible! Never confirmed my prescription & kept sending me incorrect lens.
Response from Hubble ContactsApr 25, 2019
Hi Shelley, Thank you for taking the time to leave this review. We appreciate the feedback and have had a chance to look into your conversations with our team, in which they provided you with all of the necessary information regarding your subscription. If you have any further questions or concerns, please send an email to [email protected] and they will get back to you ASAP. Best, Vanessa
Timothy
Terrible quality, antiquated technology....low cost = "you get what you pay for!". Even my eye doctor would approve my prescription for any hubble contacts. Tried for about 6 months and had issues almost daily; scratchy lenses, rapid eye dryness, the list goes on. Do not use any Hubble contacts!!!
Robin
The contacts were great at first but then were not working for me with no change in my vision.
Response from Hubble ContactsApr 25, 2019
Hi Robin, Thank you for taking the time to leave this review. I'm so sorry to hear about the change in your experience. It would be best for you to consult with your eye care professional to find out more information about this. If you have any questions or concerns, please send an email to [email protected] and our team will get back to you ASAP. Best, Vanessa
Stacy
Hard to cancel subscription. And customer service was rude!
Response from Hubble ContactsApr 25, 2019
Hi Stacy, Thank you for taking the time to leave this review. I have had a chance to look into your conversations with our team, and from what I can see, you did not call in to our phone line, as requested, and our agents did make quite a few exceptions to our policy in response to your messages. If you have any questions or concerns about this, please send an email to [email protected] with the subject line "ATTN: Trust Pilot" and my team will get back to you ASAP. Best, Vanessa
AF
My eyes constantly dry and the subscription is annoying. I can't completely cancel my subscription. I had to come back to cancel for the next month. I just would not recommend this product.
Response from Hubble ContactsApr 25, 2019
Hi there, Thank you for taking the time to leave this review. I'm so sorry to hear that you have had some trouble with the lenses and with cancellation. To cancel, all you need to do is call us at 1 (619) 404-0542 between 9am and 5pm EST, Monday through Friday. Best, Vanessa
Morgan
Contacts are cheap and material used from the 1980s. It’s also impossible to cancel the subscription with them. My Opthamologist told me to throw the contacts away immediately.
