Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts reviews

Showing 2,340 reviews with 1 star · Clear filters

Roy
May 17, 2019
I sent contacts back
I sent contacts back. Couldn't wear them. My prescription is for multi focus. My money hasn't been returned. You owe me for five months, I had to cancel the card because you kept taking the money out, You keep sending me emails ever day saying my card was declined. I canceled after the first order for trial. I had an email saying you canceled but you ignore it.
Response from Hubble ContactsJun 19, 2019
Hi Roy, Thank you for taking the time to leave this review. I'm so sorry to hear that you've had a frustrating experience with Hubble. I am unable to pull up your account detail from this platform, but I would like to have my team look into your concerns. Please send an email to [email protected] with the subject line "ATTN: Trust Pilot" and we'll get back to you ASAP. Best, Vanessa
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Brianna
May 17, 2019
Do not buy!
Do not buy! Bad contacts, poor customer service, and they lock you into recurring payments with no easy way to stop them.
Response from Hubble ContactsMay 17, 2019
Hi Brianna, Thank you for taking the time to leave this review. I'm so sorry to hear that you've had a less than satisfactory experience. Hubble is designed to be a subscription based program and we'll continue to provide your lenses until you've unsubscribed. I have had a chance to look into your conversations with our team, and as we explained to you on the email that you need to call us at 1 (619) 404-0542‬ between 9AM and 5PM EST, Monday through Friday to cancel your subscription. Best, Vanessa
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Kris
May 17, 2019
I cancelled my subscription
I cancelled my subscription. Not happy with getting e-mails. Please make sure it is cancelled. I don't want to have dispute any charges. Thank You.
Response from Hubble ContactsMay 17, 2019
Hi Mikayla, Thank you for taking the time to leave this review. I’d love to help you out with this! Your Hubble account has been successfully cancelled on May 10. Moving forward, there should be no charges on your account from Hubble. Best, Vanessa
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Kathryn
May 17, 2019
Customer service was terrible and…
Customer service was terrible and product was sub par. Terrible experience
Response from Hubble ContactsMay 17, 2019
Hi Kathryn, Thank you for taking the time to leave this review. I'm so sorry to hear that you've had a less than satisfactory experience with Hubble. I'd like to look into this further and provide more information--please send an email about your experience to [email protected] and my team will get back to you ASAP. Best, Vanessa
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Jer
May 17, 2019
Awful customer service
Awful customer service. Took months to cancel the account, and I had to remind them to process a refund 4 months after they told me it would be done. 0/10 - would not recommend.
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Pauline T.
May 15, 2019
It is a scam!!!
It is a scam!!!! Impossible to cancel 😡😡. Do not order!!!!
Response from Hubble ContactsMay 17, 2019
Hi Pauline, Thank you for taking the time to leave this review. I'm sorry to hear that you had difficulty cancelling. Please send an email to [email protected] with the subject line "ATTN: Trust Pilot" and we'll help you resolve this! Best, Vanessa
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Vanessa
May 15, 2019
The worse contacts I have ever had they…
The worse contacts I have ever had they irritated my eyes really bad and was forced to change card info so they stop taking payment and stop them from sending unwanted product.
Response from Hubble ContactsMay 17, 2019
Hi Vanessa, Thank you for taking the time to leave this review. I’m sorry to hear about your experience with our lenses. Hubble is designed to be a subscription based program and we'll continue to provide your lenses until you've unsubscribed. Please send an email to [email protected] with the subject line "ATTN: Trust Pilot" and we'll get back to you ASAP! Best, Vanessa
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brit
May 15, 2019
I have requested cancellation twice…
I have requested cancellation twice with no resolution
Response from Hubble ContactsMay 17, 2019
Hi Brit, Thank you for taking the time to leave this review. I am sorry to hear that you had difficulty cancelling. I have had a chance to look into your conversations with our team, in which they provided you with all of the necessary information on how to cancel your Hubble account. Please feel free to reach out to us at [email protected] with the subject line "ATTN: Trust Pilot" and we'll help out! Best, Vanessa
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