Hubble ContactsHubble Contacts was created to make contact lenses accessible and affordable to as many people as possible. Over the years, we have expanded our product selection to include a range of private-label, high-quality contact lenses. We also offer well-known brands like Acuvue 1-Day Moist, Acuvue Oasys, Biotrue ONEday, and Bausch + Lomb Ultra.
Hubble Contacts (hubblecontacts.com) has 8,157 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Chris
They're cheap contacts. They use an older kind of contact that just doesn't breathe. It takes only a few hours before eyes start to dry up. That said, it's impossible for me to afford buying contacts outright and I need them. It's much better to just pay the $360 a year in one month increments. For that alone, I'll give 3 stars. But the quality of the contacts are just not good, and honestly if I could buy legit, high quality contacts, I would.
Vince
I wish I had the option of scheduling contact shipments on a specific date. I ran out of contacts much sooner than my ship date last time and I wasn’t able to move the shipment up. Also, the contacts I receive are mediocre at best. I often have issues with them not being comfortable and have a hard time knowing if the contact is inside out or not and I’ve been wearing contacts 15+ years
Response from Hubble ContactsJul 14, 2020
Hi Vince, Thank you for taking the time to leave this review. I appreciate you sharing your thoughts about having the option of scheduling contact shipments on a specific date. I can understand how that feature would come in useful to you. Unfortunately, it’s not something that’s in our future plans at this time. But you can reach out to us and we can manually schedule the date you'd like the lenses shipped. Also, it's important that your contact lenses are comfortable 100% of the time. If you're having problems with your lenses, please reach out to our team at [email protected] and we'll connect you with our quality team. Thanks! Best, Samantha
RA
My boxes are always late (i.e. they don't come every 30 days) by 5-10 days. They also don't provide a tracking number for each shipment, which is annoying.
Matthew
Hard to know if the contacts are right or inside out. Other than that good for the price
Catherine
Not the best, not the worst. The contacts dry out quicker than my old brand, but they’re slightly cheaper. I don’t like Hubble’s subscription/cancellation policy — I’d much rather order as needed — but they seem to be following the model many other companies have chosen, so they’re not abnormal.
Lisa
Kind of expensive.. But convenient.
Response from Hubble ContactsAug 11, 2020
Hi Lisa, Thank you for taking the time to leave this review. I’m so glad that the subscription service is working out for you, although the pricing is not quite favorable. I’ve passed this on to my team – we’ll make sure we get better as we grow and learn. If you have any more questions or come across any other issue, let me know at [email protected] with the subject line "ATTN: Trustpilot", I’ll be happy to help. All the best, Samantha
Daniel B.
Very good and comfortable
Response from Hubble ContactsJun 24, 2020
Hi Daniel, Thank you for taking the time to leave this review. I am sorry to hear that you received lenses with the wrong powers. I can see that your replacement lenses are currently on its way. It can take up to 10 business days for your order to arrive. If there’s anything else I can do for you today, please let me know by emailing [email protected] with the subject line "ATTN: Trustpilot". Thank you! Best, Samantha
Paige
At first I was loving Hubble... Now I find the quality of my contact lenses has decreased. My eyes dry quicker, and they just don't feel the same quality as beforehand
Response from Hubble ContactsJun 24, 2020
Hi Paige, Thank you for taking the time to leave this review and for bringing this to our attention. It's important that your contact lenses are all in good quality. If you're having problems with your lenses, please reach out to our team at [email protected] and we'll connect you with our quality team. Best, Samantha
