Hubble ContactsReviews of hubblecontacts.com

Response from Hubble ContactsOct 1, 2026

Hi Cindy, we’re sorry that you didn’t receive your order. Upon reviewing your account, I can confirm that our customer service team has already addressed the issue by processing a replacement order. According to the tracking details, your replacement contacts are expected to arrive today. We’ve also added a 20% discount on your next order as a small token of our appreciation for your patience and understanding. Thank you for giving us the opportunity to resolve this for you. Kind regards, The Hubble Contacts Team

Response from Hubble ContactsSep 30, 2026

Hi Shraddha, thank you for bringing this to our attention. We’re sorry to hear that your experience with our customer service and ordering process fell short of your expectations. We’d like to better understand what went wrong and see how we can help. A member of our team will reach out to you via email to gather more details about your experience and work toward a resolution. We appreciate your patience and the opportunity to make things right. Kind regards, The Hubble Contacts Team

Response from Hubble ContactsSep 29, 2026

Hi Tammie, thank you for bringing this to our attention. We’re sorry for the frustration this situation has caused. Upon reviewing your account, I can confirm that a member of our customer service team has already addressed the issue and processed a refund to help resolve the matter. The funds should reach your account as soon as your bank completes processing the transaction. We appreciate your patience and the opportunity to make this right. Kind regards, The Hubble Contacts Team

Response from Hubble ContactsSep 29, 2026

Hi Katie, thank you for bringing this to our attention. We sincerely apologize for the confusion and for the unwanted emails you’ve been receiving, especially since you’ve never placed an order with us. We’d like to look into this further and make sure your information is properly addressed. A member of our team will reach out to you via email to review the account details and make sure you’re fully taken care of. We appreciate your patience and apologize again for the inconvenience. Kind regards, The Hubble Contacts Team

Response from Hubble ContactsSep 29, 2026

Hi Kayla, we completely understand your concerns, and we agree that this is certainly not the kind of delivery experience you should have.  We’ve gone ahead and processed a replacement for you and shared your feedback with our delivery partners so this can be addressed. Thank you for bringing this to our attention and giving us the opportunity to make things right. Kind regards, The Hubble Contacts Team

Response from Hubble ContactsSep 29, 2026

Hi Jaquelyn, we’re sorry about your experience with the contacts. We take your concerns very seriously. To make things right, we’ve gone ahead and processed a free replacement order to cover the affected batch of contacts. Our team will also reach out to you via email to make sure you’re fully taken care of. Thank you for giving us the opportunity to make this right. All the best, The Hubble Contacts Team

Response from Hubble ContactsSep 24, 2026

Hi Ella, we’re sorry to hear that our lenses didn’t meet your expectations and that you had a difficult time canceling your subscription. Upon reviewing your account, I can see that you were able to cancel your subscription through the portal. Rest assured, no further charges or shipments will be processed. Our team will also reach out to you via email to make sure you’re fully taken care of and to address any additional concerns. Kind regards, The Hubble Contacts Team

Response from Hubble ContactsSep 24, 2026

Hi Evan, we’re sorry if the recent charge on your account came as a surprise. Hubble is a subscription-based program designed to make sure you never run out of contacts. You can manage your subscription through the portal by adjusting your delivery frequency or postponing your next charge date based on your needs and usage. To help make things right, we’ve processed a refund for your most recent charge. Our team will also reach out to you via email to make sure you’re fully taken care of and assist with any additional concerns. Kind regards, The Hubble Contacts Team