xxxx
awful experience
This is my first time to write a bad review. Same as others! wish have an O start I could put in. After getting my first free box, the first-month contact lenses boxes were sent out quickly and it was not cheap at all!!! $40 plus tax in Canada. I never try Hubble before and my experience was awful !!! the boxes all have my eye prescription on it but contact lenses had no power !!! I swear I tried four pairs from different boxes. I was so scared when I tried it on because my vision was blurry!!! and then I try another brand, I can see things clearly. Then I realized my Hubble lenses had NO POWER !!!!! you guy should check the quality before send it out. It really scared me, especially in the morning. It totally destroyed my day. Super awful experience. Hopefully, I will have an email return back with a solution soon.
Response from Hubble ContactsJun 13, 2019
Hi there, Thank you for taking the time to leave this review. I'm so sorry to hear that you have had a frustrating experience with our lenses! We take quality issues very seriously at Hubble, and we would like to look into this for you. It sounds like you have already reached out to our email team, but if you have not, please email [email protected] and we will connect you with our Quality team right away! Thank you, Vanessa




