Jessica
Super disappointed
Super disappointed I would save yourself the trouble of trying to deal with this company. It has been nothing but a headache to try and get the contacts I've PAID for. it's some how my fault that they failed to inform me that my trial package of contacts were delayed almost a month and without even receiving a trial package to know that I even like them and they worked for me, they already charged me for a subscription pack at the beginning of June that still has yet to ship from their facility. I can't get in contact with anyone they ignore emails and any response I've recieved is completely disregarding my questions and just saying it's unfortunate but they have no answers. And I can't get a refund until I receive the package that they won't send? how does that even make sense. No apologies no nothing. I was super excited to find this company but the lack of customer service and putting blame on me for their error is horribly unprofessional and turned me off from ever doing business with them. At this point because I can't get any answers or the product I've paid for and I will have to put in a fraud claim with my bank! I will stick to doing my business with clearly contacts . ca as I've never had issues like this with them! Hubble contacts is a super shady company 👎🏻👎🏻👎🏻👎🏻👎🏻
Response from Hubble ContactsJun 22, 2019
Hi Jessica, Thank you for taking the time to leave this review. I'm so sorry to hear about your experience. I'd like to find out what happened and see what I can do to help. Please send an email to [email protected] with the subject line "ATTN: Trustpilot" and we'll get back to you ASAP. Best, Vanessa




