Hubble ContactsReviews of hubblecontacts.com

I signed up for the free trial before I went on vacation I tried them on and all was good. I packed enough to go and apparently one contact was missing from the sealed case. That clearly sucked because I didn't have enough for the weekend. So I email them and they apologize and send me another two boxes which was nice. Except after a few contacts everything is fine until midway into the box and the same right eye contact is missing from the sealed individual package. Clearly there's an issue with quality control. I was excited to try them but thank goodness I didn't pay the $39 month to have missing contacts. I write them again telling them and instead of a person trying to fix the situation in any way due to their fault, I get an automated response saying thanks for trying us! I'm taking my business elsewhere.

Hubble has told me no more contacts because my prescrip expired but it is good til the end of Oct. They pulled this same thing last year at this time of the year and it was a big hassle getting my contacts restarted. DON'T use Hubble.

1£ trial is a trick, do not sign up, you have to call them to cancel subscriptions and non of this is made clear up on requesting the trail lenses. An account is made for you which you won't have the password to or be aware of until more hubble lenses arrive at your door one day only to find you have been charged. Only way to get into the account is to reset the password and even then you only find out you can't cancel on your account page, but only have the option to ring them!!!!! You can literally go on Squarespace and make a website better then Hubbles with a cancellation page and all. As a web consultant seeing, such a poor web experience in 2019, you are jeopardizing your entire business and I recommend you start taking the web seriously or your business won't make it into 2020.

Lenses hurt and too fiddly to put in so decided not to continue beyond £1 trial box. I didn't realise that the trial was also a secret subscription service (they kept that hidden) so Hubble debited my Paypal £27. When I queried it they said I had to return the new box of lenses for a refund. But I didn't have any lenses! So I had no way of getting a refund as I had no lenses to return. Hubble refused to refund my £27 even though I hadn't received any goods. Eventually the lenses turned up - a week later. Now I have to return them to Holland and no doubt wait 28 days to get a refund. Terrible customer service and disingenuous subscription service. Very underhand. Don't bother with Hubble unless you are certain you want to be debited money and not receive goods.

Super deceptive business practices. I order the $1 trial, and they immediately sent me a follow-up box before I even had a chance to complete the trials. I ended up trying to cancel, but they make you doa run-around to cancel by phone. They ended up not working for me - immediately after cancelling my order, they refused to refund me for the full box I received - which I will NOT be able to use because the quality of the lenses is so poor, and irritating to my eyes. They refused to accept them if I shipped them back unopened. I will be disputing this charge with my credit card company. The least they could do is issue a refund -- but it seems there are many people here extremely dissatisfied with their customer service practices. Avoid this company at all costs.

Hubble makes it VERY difficult to cancel your subscription. The website says that California residents can cancel by emailing the provided help email, but this was not the case for me. The goal is to get you on the phone and have you give up because of an endless wait or tele sales person talking you out of it. The contacts are also highly uncomfortable. Overall, I would strongly recommend ordering contacts from your doctor or a different source.

I canceled my contacts shippments because they were wrong and they kept on billing me and when I returned them they said it was over 30 days so no refund but it wasn't over 30 days so they kept contacts and the money that's frad

Grosse arnaque ! Prélèvement automatique de mis en place et jamais reçu de lentilles !