Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts reviews

Showing 775 reviews with 4 stars · Clear filters

Chad
Oct 15, 2020
Good product delivered in a timely…
Good product delivered in a timely fashion. Website is hard to navigate through is my only negative remark this is why I gave 4 stars
Response from Hubble ContactsOct 28, 2020
Hi Chad, Thank you for taking the time to leave review. I’m happy to hear your deliveries have been arriving on time and the lenses are working well for you. We would love to hear more about your experience with our site, so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to [email protected] with any further comments or suggestions you wish to share. Again, thank you for taking the time to review our business! Best, Samantha
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Tina
Oct 15, 2020
I love the contacts
I love the contacts, they aren’t as flimsy feeling as other brands I have used and love that they get delivered to me. Just wish the website was a bit more advanced/user friendly as I feel modifying the subscription frequency is a bit confusing. I wish there was a way just to select an actual preferred date for next shipment, and a way just to pause or cancel the subscription online altogether.
Response from Hubble ContactsOct 28, 2020
Hi Tina, Thank you for taking the time to leave review. I’m so happy to hear that you’re loving the lenses and your deliveries have been arriving on time. I appreciate you sharing your thoughts about having an option to select a preferred shipment date or cancel the subscription online. I have forwarded this to the appropriate team for reference. In the meantime, I hope you continue to enjoy our service! If there’s anything else I can help you with, please let me know by sending an email to [email protected]. Again, thank you for taking the time to review our business! Best, Samantha
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Alyssa C L.
Oct 15, 2020
Ive been finding some of my contacts…
Ive been finding some of my contacts were damaged the past6 months. Im wondering if its becauseif my particular perscription? It gets tiresome calling in.
Response from Hubble ContactsOct 28, 2020
Hi Alyssa, Thank you for taking the time to leave this review. I’m so sorry to hear that the product you received wasn't up to your or our standards. I can see that you have been in touch with our Quality Manager and your issue is being investigated. The replacement box shows in transit and we’ll get it in the mail shortly. Let me know if you have any more questions, comments, or concerns at [email protected]. Best, Samantha
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Shellee W.
Oct 15, 2020
They fit and feel better then brand…
They fit and feel better then brand names
Response from Hubble ContactsOct 21, 2020
Hi Shellee, Thank you for taking the time to leave this review. I am happy to hear that the comfort of our lenses surpasses the previous brands you have tried. Let me know if you have any more questions, comments, or concerns at [email protected]. We appreciate your feedback! Best, Samantha
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Kunde
Oct 8, 2020
Ich bin sehr zufrieden
Ich bin sehr zufrieden. Linsen sind gut und der Service ist super
Response from Hubble ContactsNov 4, 2020
Herzlichen Dank für dein tolles Feddback – wir freuen uns sehr darüber und stehen Dir für Rückfragen natürlich jederzeit gerne zur Stelle!
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Michelle
Oct 2, 2020
Great price and product
Great price and product. I wish that you could turn off the auto next ship. I wear contacts and glasses so I don't need them shipped quite so often. I would prefer to have them shipped on demand as an option
Response from Hubble ContactsOct 14, 2020
Hi Michelle, Thank you for taking the time to leave this review. I’m so glad that the lenses and our pricing is working out for you. We give you the option to manage your subscription through your Hubble account, where you can skip shipments or adjust your delivery frequency by viewing your Delivery Schedule. We can also help you with that directly, just let us know at [email protected] with the subject line "ATTN: Trustpilot". We appreciate your feedback! Best, Samantha
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Brea
Oct 2, 2020
It’s really nice knowing you won’t run…
It’s really nice knowing you won’t run out of contacts. The product is good. I like having daily’s it feels fresh. They are a little drying at first, that goes away. I have accidentally slept in them a few times and they work well. I am really happy I switched.
Response from Hubble ContactsOct 15, 2020
Hi Brea, Thank you for taking the time to leave this review. Experiences like yours are far too common. I'm so glad we were able to help you feel comfortable and the subscription service works well for you. Thanks for being a part of the Hubble family. Best, Samantha
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Erika
Oct 2, 2020
I use hubble as a back up I use them…
I use hubble as a back up I use them for vacations. I do feel is they dry out more than my usual contacts though but overall decent contact lens
Response from Hubble ContactsOct 28, 2020
Hi Erika, Thank you for taking the time to leave this review. I’m happy to hear the lenses are working well for you although occasionally they feel dry on your eyes. Artificial tears can relieve occasional dryness. Follow your eye doctor's recommendations, because some eye drops are incompatible with certain kinds of contact lenses. Let me know if you have any more questions, comments, or concerns at [email protected]. Best, Samantha
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