Shanna
It’s almost impossible to cancel
It’s almost impossible to cancel. You can’t cancel online, and the hours to call are limited.

Hubble Contacts was created to make contact lenses accessible and affordable to as many people as possible. Over the years, we have expanded our product selection to include a range of private-label, high-quality contact lenses. We also offer well-known brands like Acuvue 1-Day Moist, Acuvue Oasys, Biotrue ONEday, and Bausch + Lomb Ultra.
Hubble Contacts (hubblecontacts.com) has 8,157 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Shanna
It’s almost impossible to cancel. You can’t cancel online, and the hours to call are limited.
Dory
The company doesn’t care much about the consumer. They have the credit card and they kept charging the card even though the prescription has expired. Prescription on file it’s been been there for 2 years. You don’t send a reminder nor at least making sure the consumer is still want you to send the new supplies.
Sheila
Auto ship and have been charged months and months and not using. This is a scam
Gab
I have called three times to cancel my subscription. Each time I have been talked into just putting a hold on the account for a few months. All three times near the end of the call the service representative gets “disconnected” and I recieve a box that month.
Response from Hubble ContactsSep 11, 2019
Hi Gab, Thank you for taking the time to leave this review. I’m sorry to hear that you have had some trouble cancelling your subscription. I can see that you have reached out to our customer support team on December 3 and we tried to call you back three times to no avail. Please reach out to my team at [email protected] with the subject line "ATTN: Trust Pilot" and we will get back to you ASAP! Best, Samantha
Stephanie
Have tried cancelling many times and am still being charged.
Response from Hubble ContactsSep 11, 2019
Hi Stephanie, Thank you for taking the time to leave this review. I’m sorry to hear that you have had some trouble cancelling your subscription. I can see that you have not reached out to our customer support team at this point. To cancel, please call 1-619-404-0542 between 9am and 5pm EST, Monday through Friday. Best, Samantha
Meagan
Very cheap contacts and I can’t use them for more than 2 hours without my eyes burning.
Response from Hubble ContactsSep 11, 2019
Hi Meagan, Thank you for taking the time to leave this review. I'm sorry to hear that the lenses have not been working out well for you! If you haven't already, please be sure to cancel your subscription to avoid upcoming charges and deliveries. Best, Samantha
Kathrine
Hubble should not be in business. They need to help people see not make them more blind 😡
Megan
Hard to cancel.