Richard
Scam
I am another one who class this company in the scam category. I did the £1 trial and didn't like the lenses, next thing I notice is £30 taken from my account. I wanted to return the £30 box for a refund but as I had opened the outer postage box (to look for a return label) I was refused a refund. This company clearly relies on customers not reading full T&C's.
Response from Hubble ContactsSep 20, 2019
Hi Richard, Thank you for taking the time to leave this review. I’m so sorry about this, but we won’t be able to issue a refund if the outer shipping package has been opened. We totally get that it’s inconvenient and frustrating, but we have this policy in place to ensure the continued quality of our product for future customers. If you have questions about this policy, please send an email to [email protected] with the subject line "ATTN: Trust Pilot" and we'll get back to you ASAP! Best, Samantha




