Jen
Terrible customer service
Terrible customer service. They canceled my membership without my knowledge (my perscription expired and I didnt know but charged me for contacts they never sent). I go a new eye exam set up a new account and they sent me the trial contacts but canceled it again for who knows what reason. They said they lost my doctors info so I sent it to them once again. They had to have his approval before sending the trial. So now I am without contacts and they just keep saying the deleted my account since the doctor denied it. I called the doctor and he said they gave them everything they asked for and approved my perscription. This company is a joke! They arent even trying to fix it. It's a shame because I really liked the contacts.




