Hubble ContactsReviews of hubblecontacts.com

Tras varios intentos en la pagina para pedir mi prueba gratuita, de 2,95€, no me reconoce las tarjetas para poder pagarlas. Y funcionan perfectamente, ya que hago pagos con ellas diariamente. Sin embargo no dejan de mandarme mails para que las pague. Ya desisto, las comprare en una óptica de toda la vida.

1. Signed up for trial. 2. Called to stop trial. 3. Still getting charged months later. It is very shady how the only way to stop a trial is to call, but wait time are ridiculous, and call backs, well its been 20 minutes and I'm still waiting for mine, for what's supposed to be an avg 30 second wait?

They took money out without my permission and made it hard to contact/return the unwanted lenses. They dry out twice as quick as other brands I have used and I find them uncomfortable to wear. The lense packets constantly rip when you are trying to separate them and when torn open the clear plastic stays and you have to pierce it open.

Used to love this site until I didn’t receive absolutely anything since September even though my payment was taken for October ! The absolute worst i’ve ever had happen.

I ordered the 2 weeks contacts trial on May 24, 2019 and didn't realize that 16 days after your first shipment you are automatically subscribed for quarterly delivery of 180 lenses ($114 + $4 shipping and handling). The trial lenses took 12 days to arrive (June 5, 2019) so I didn't even get a chance to try them for a week before Hubble charged me for 180 lenses. The lenses were unknowingly shipped to me as there wasn't even an email notification. I asked for a return label since the lenses made my eyes dry after trying the first few pairs and mailed off the unopened package of 180 lenses on June 27, 2019 at a Canada Post office. I still haven't received a refund as of today (November 29, 2019). Customer service representatives (based out in the Philippines) claimed that I need the receipt of my return to get a refund, but the mailing label provided didn't have tracking so the post office couldn't issue a receipt which is quite sneaky. I contacted customer service multiple times and they kept on saying that the warehouse has not received the package. At one point a customer representative told me to check back every Monday. The two-week trial ended up costing me $120. Hubble is not worth the hassle.

Terrible contact lenses. Often just fall out and take ages to settle in. Customer service not much better. Replies take days and their returns policy is questionable at best.

too expensive every month takes money without any notice of it like usual dd companies. said they cant refund until i send back the contacts even though i bet they havent even been shipped yet. no other company ships before payment goes through and mine says pending. such bull lies!

Watch out for this scam company. I called two months ago to cancel my subscription and they told me it was done. Though today after many failed payment requests from my credit card, somehow they managed to obtain the money from my paypal account. I called them and they denied any records of me calling and tried to feed me some bullcrap story of how it was too late to cancel due to the parcel already being sent out.... funny that...most companies don't send packages until they receive payment but this one does🤔 They try this give you lies and say they cannot refund you. Best way is to report it to your bank and they will refund it when it is past pending. Scam company...terrible lenses and patronising staff.