Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts reviews

Showing 775 reviews with 4 stars · Clear filters

Samantha S.
Dec 8, 2020
They made it right!
I didn’t have a great experience with Hubble at first, but I emailed them and they made it right! I would definitely order from them again just because they helped me with my frustrations. Thanks Hubble!
Response from Hubble ContactsDec 9, 2020
Hi Samantha, Thank you for taking the time to leave this review. I’m so sorry your order hasn’t arrived and with your negative experience with our lenses. I know how frustrating this must be. We would like the opportunity to chat and investigate your feedback further. Please reach out to my team at [email protected] with the subject line "ATTN: Trustpilot" and we will get back to you ASAP! Best, Roxanne
Report
Joe J.
Dec 7, 2020
fine
Had some issues. They made everything right but it took a lot of work.
Response from Hubble ContactsDec 9, 2020
Hi Joe, Thank you for taking the time to leave this review. I am so sorry to hear that you have had such a poor experience with our service that you no longer want to work with us. Customer satisfaction is always a number one priority for us. I'm deeply sorry that that wasn't clearly demonstrated to you. I’d like to find out more about your interactions with our team and get to the bottom of this. Please reach out to my team at [email protected] with the subject line "ATTN: Trustpilot" and we will get back to you ASAP! Best, Roxanne
Report
Jodi
Dec 5, 2020
Will continue to buy
These are great so far I am on my first shipment. I did receive contacts for only 1 dollar to try out first. Would be 5 stars except they do dry my eyes out but not till the end of the day. They are comfortable for the most part. I have been wearing contact lenses for almost 20 years I’ll continue to keep wearing these they are comfortable and you can’t beat the price!
Response from Hubble ContactsDec 6, 2020
Hi Jodie, Thank you for taking the time to leave this review. I’m happy to hear that the lenses and our pricing is working out for you. Although sorry that lenses are occasionally dry on your eyes. If you feel like it has been too long, the best way to find out why this is happening, and what you can do about it, is to talk to your eye doctor. Your business means a lot to us, so if you ever have additional feedback, please don’t hesitate to reach out to [email protected]. Best, Samantha
Report
Wen
Dec 5, 2020
Good for temporary wearing
Good for temporary wearing, still hurts when you wear it more than 5 hours. Not recommended for regular contact users.
Response from Hubble ContactsDec 6, 2020
Hi Wen, Thank you for taking the time to leave this review. It's great that the lenses is working out for you although they are occasionally not comfortable. Our lenses are for single use only and should be worn for no more than 24 hours. We do have a recommended initial wearing schedule when first starting to wear our lenses which can be found here: https://s3.amazonaws.com/hubblecontacts/documents/HUBBLE+Wearers+Guide.pdf However, if you feel like it has been too long, the best way to find out why this is happening, and what you can do about it, is to talk to your eye doctor. If you have any questions or concerns feel free to contact us at [email protected]. Best, Samantha
Report
Sonsoles
Dec 5, 2020
Muy bien y atentos
Muy bien y atentos, enviaron por error una graduación totalmente diferente a la mía y, al comunicarlo, me enviaron la nueva graduación,esta vez bien, en dos días.
Response from Hubble ContactsDec 10, 2020
Hola Sonsoles, Muchas gracias por tu tiempo. Sentimos mucho que recibieses una graduación incorrecta, pero nos alegra saber que pudimos solucionarlo :) No dudes en contactarnos de nuevo si lo necesitas, estaremos encantados de poder atenderte. Un saludo, Pedro.
Report
Sarah
Dec 4, 2020
Comfortable and easy to use
Comfortable and easy to use. Delivered nicely and on time.
Response from Hubble ContactsDec 6, 2020
Hi Sarah, Thank you for taking the time to leave this review. I'm glad you felt comfort with our lenses and it was delivered in a timely manner. It's something we've worked hard on and we're pleased our efforts resonated with you. We are so happy to have you on board. Best, Samantha
Report
@burrelzebub
Dec 4, 2020
Happy!
Very comfortable. Great delivery.
Response from Hubble ContactsDec 23, 2020
Hi there, Thank you for taking the time to leave this review. I'm glad you felt very comfortable with our lenses and your deliveries have been arriving on time. We really appreciate you taking the time to share your feedback and being so open with us. We hope you continue to enjoy using our lenses and we are happy to answer any questions or concerns you may have at [email protected]. Best, Roxanne
Report
Maria B.
Dec 4, 2020
They are great
They are great. Dailies were my favourite
Response from Hubble ContactsDec 23, 2020
Hi Maria, Thank you for taking the time to leave this review. I’m so glad that the lenses is working out for you. It's something we've worked hard on and we're pleased our efforts resonated with you. We hope you continue to enjoy using our lenses and we are happy to answer any questions or concerns you may have at [email protected]. Best, Roxanne
Report