Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts reviews

Showing 646 reviews with 3 stars · Clear filters

Sarah
Dec 4, 2020
They dry fast and sometimes don't last…
They dry fast and sometimes don't last the day without getting blurry but they do the trick.
Response from Hubble ContactsJan 3, 2021
Hi Sarah, Thank you for taking the time to leave this review. I’m glad that the lenses is working out for you, but sorry that they dry fast on your eyes. Over the counter re-wetting drops maybe a relief for dryness. If you feel like it has been too long, the best way to find out why it gets dry fast, and what you can do about it, is to talk to your eye doctor. We hope you continue to enjoy using our lenses and we are happy to answer any questions or concerns you may have at [email protected]. Best, Roxanne
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Franci
Nov 26, 2020
My money came out my account for my…
My money came out my account for my perspiration 2 weeks ago and I still have received them. Id like a refund if im not going to get my contacts anymore
Response from Hubble ContactsNov 29, 2020
Hi Franci, Thank you for taking the time to leave this review. I’m so sorry about the delay but I’m glad you checked in about this! It looks like the package was delivered by post office to your shipping address on file on November 27. Let me know if you have any more questions, comments, or concerns by emailing [email protected]. Best, Samantha
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Linda
Nov 24, 2020
I enjoy the monthly delivery
I enjoy the monthly delivery. Not needing to worry if I have contacts for the next day and getting fresh new contacts daily. Although it is very convent, I have to say that sometimes the contact does not feel as comfortable as it should be. Sometimes the contacts feel like it is backwards when it is not, the contacts dry out as the days go, and sometimes I would have to exchange them out and put new ones on. If I take them out and let it sit for 20 seconds it is already getting wrinkles and dry. I feel like they can improve on that a bit more.
Response from Hubble ContactsNov 29, 2020
Hi Linda, Thank you for taking the time to leave this review. I’m so glad that the subscription service is working out for you but it's important that you are 100% comfortable all the time. We would like to make sure you are in touch with our Quality team so I will reach out to you shortly via email. We value our customers’ opinions and would like to thank you for bringing this to our attention. I'm looking forward to hearing back from you. Best, Samantha
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Melissa
Nov 24, 2020
Convenient, but some cannot be used
It’s convenient to have the contacts sent to me every month. I like having daily contacts, however every month there are contacts I cannot use because they are dried up along the edges. This sometimes results in me not having enough contacts for the month.
Response from Hubble ContactsNov 29, 2020
Hi Melissa, Thank you for taking the time to leave this review. I’m so glad that the subscription service is working out for you but it's important that the lenses are all in good quality. We would like to make sure you are in touch with our Quality team so I will reach out to you shortly via email to discuss a solution to your problem together. Looking forward to hearing back from you. Best, Samantha
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Kathryn
Nov 24, 2020
I love that I can get these delivered…
I love that I can get these delivered to my house! But sometimes they come out ripped and I can't use them.
Response from Hubble ContactsNov 25, 2020
Hi Kathryn, Thank you for taking the time to leave this review. I’m happy to hear your deliveries have been arriving on time although our sincere apologies that the lenses are occasionally ripped. We would like to make sure you are in touch with our Quality team so I will reach out to you shortly via email. Looking forward to hearing back from you. Best, Samantha
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Nadia
Nov 7, 2020
Great price
Great price. But they do fall out sometimes and have shown up dried out. They are not sized for just your eyes. But these are affordable compared to others.
Response from Hubble ContactsNov 11, 2020
Hi Nadia, Thank you for taking the time to leave this review. We want you to feel comfortable sharing good or bad news with us. I'm glad that our lenses pricing is favorable to you, although sorry that they are occasionally dried out and not 100% comfortable. We would like to make sure you are in touch with our Quality team, so I will reach out to you shortly via email. If you have any questions or concerns feel free to contact us at [email protected]. Best, Samantha
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Jennifer
Nov 5, 2020
I love how soft they are on my eyes
I love how soft they are on my eyes. My only issue is that 2/3 of them in a row are usually torn. And for as much as I paid for them this should not be an issue. Overall they are amazing.
Response from Hubble ContactsNov 14, 2020
Hi Jennifer, Thank you for taking the time to leave this review. I’m so happy to hear that you’re loving the comfort of our lenses. With that being said we are 100% dedicated to the quality of our lenses, and we would like to make sure you are in touch with our Quality team. I will reach out to you shortly via email, to discuss a solution to your problem together. Thank you! Best, Samantha
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Paul O.
Oct 29, 2020
Good company, just not a good fit for me
They are affordable and the service is good, however the contacts themselves are too relaxed (DIA 8.6) for my eyes. They move around when I blink and are very bothersome most of the time- Especially during allergy season since they don’t stay in my eyes. I am trying another brand of daily contacts with DIA 8.4- they don’t move around at all and are comfortable all day. Again, nothing against Hubble as a company, just not a good fit for me.
Response from Hubble ContactsNov 3, 2020
Hi Paul, Thank you for taking the time to leave this review. It's great to hear that the service and our pricing is favorable to you, although sorry that you didn't get on well with the lenses. I completely understand that it isn't for everyone. I will reach out to you shortly via email, to discuss about your recent experience. Looking forward to hearing back from you. Best, Samantha
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