Hubble ContactsHubble Contacts was created to make contact lenses accessible and affordable to as many people as possible. Over the years, we have expanded our product selection to include a range of private-label, high-quality contact lenses. We also offer well-known brands like Acuvue 1-Day Moist, Acuvue Oasys, Biotrue ONEday, and Bausch + Lomb Ultra.
Hubble Contacts (hubblecontacts.com) has 8,157 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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customer
Never received follow up to return contacts not used. Also still receiving contacts with bank drafts continuing.
Response from Hubble ContactsOct 30, 2025
Thanks for letting us know, Lisa. Sounds like our email response might’ve gone on a little email adventure! We’ll be following up and resending your return label so we can get this sorted quickly. Kind regards, The Hubble Contacts Team
customer
Great service but someone stole my box from my front door so I never received them
Response from Hubble ContactsOct 28, 2025
Oh no, Larry - so sorry to hear that! We’ll go ahead and process a replacement for you, which should arrive within 5–10 business days. You’ll also get an email follow-up so we can make sure you’re fully taken care of. All the best, The Hubble Contacts Team
Kyla S.
I’ve been trying to cancel my subscription for a year now
Response from Hubble ContactsOct 27, 2025
Oh no, Kyla, we’re sorry for the inconvenience you’ve experienced. Our customer service team will be in touch shortly to assist you and ensure everything is resolved accordingly. Kind regards, The Hubble Contacts Team
customer
Their contacts are great but their customer service and the fact that they don’t send a reminder before your subscription bills.
Response from Hubble ContactsOct 24, 2025
We’re so glad you’re loving the lenses, Rebecca! Thanks for sharing your feedback about billing reminders - we totally get it. You can always manage your account, update delivery dates, or make changes anytime through your online portal. If you ever need assistance, our team’s always here to help. Kind regards, The Hubble Contacts Team
Eduardi
it is difficult to cancel subscription and modify when i want to pay and how often i want to submit orders. I would want it to be more flexiable. i use the hydro lens and they are not the best quality. just the most convinent.
Response from Hubble ContactsOct 22, 2025
Hi Eduardo! We’re sorry to hear about your experience with the Hydro lenses and subscription management. You can always adjust or pause deliveries anytime through your portal. Our team will reach out via email to review your quality concern and make sure everything’s all set with your account. Kind regards, The Hubble Contacts Team
Kasey R.
I received the wrong contact prescription. I am currently trying to chat with someone to correct y'all's mistake and they are not responding to my messages.
Response from Hubble ContactsOct 22, 2025
We appreciate you bringing this to our attention, Kasey. Our team will be reaching out to you via email to make sure your prescription is updated and corrected as soon as possible. We’ll get this sorted right away! All the best, The Hubble Contacts Team
Freida
Both order were
Response from Hubble ContactsOct 21, 2025
Thanks for bringing this to our attention, Freida. Our team was able to resolve the delivery issue during your call and send two replacement orders. Tracking confirms both were delivered on October 15. We’re glad we could get this resolved quickly for you. We’ll also reach out via email just to make sure everything’s all set on your end. All the best, The Hubble Contacts Team
Narissa-Camille P.
I want to cancel my subscription my contacts never arrive at my address yet money continues to be taken out of my account. I’ve been trying to get ahold of someone from the website and the delivery company but to no avail
Response from Hubble ContactsOct 21, 2025
Hi Narissa! We’re happy to hear our team was able to resolve this with you through email and chat. A replacement has been sent for the missing contacts, and your subscription has been canceled to avoid any additional charges. We’ll follow up via email shortly to make sure everything’s been fully taken care of. All the best, The Hubble Contacts Team
