Hubble ContactsReviews of hubblecontacts.com

3.48,157 reviews
Vision & Hearing

Hubble Contacts

About Hubble Contacts

Hubble Contacts was created to make contact lenses accessible and affordable to as many people as possible. Over the years, we have expanded our product selection to include a range of private-label, high-quality contact lenses. We also offer well-known brands like Acuvue 1-Day Moist, Acuvue Oasys, Biotrue ONEday, and Bausch + Lomb Ultra.

Hubble Contacts (hubblecontacts.com) has 8,157 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.

Also known as: hubblecontacts.com
Website: hubblecontacts.com
Category: Vision & Hearing
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 61% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Breanna

Jan 24, 2020

Not being able to cancel online is shady

The fact that you can't cancel online anytime is extremely shady. It's pretty transparent that the company is banking on the fact that you won't call the 1-800 line (open during office hours early) and sit on hold during a work day to cancel. The lenses are fairly low-grade, but apparently it's not problematic for people with more normal prescriptions. I unfortunately recently discovered that the lenses were too low quality for me to use - my eye condition is slightly unique (too long to explain but it basically results in a far greater amount of day to day strain). Recently my eye problem involved into a pretty traumatic injury - and my doctor was convinced that the Hubble lenses (due to the fact that they use an inferior older design) had not necessarily caused it, but played a role in aggravating the injury one the eye was compromised.

Response from Hubble ContactsFeb 21, 2020

Hi Breanna, Thank you for taking the time to leave this review. I’m sorry to hear that you are unhappy with our lenses and cancellation policies. Our company-wide outlook on cancellations is that we can troubleshoot many issues and answer outstanding questions quickly over the phone, in a two-minute call, rather than go back and forth via email. Our phone line is toll-free and does not cost you anything to call. If you'd like to skip or push off an upcoming delivery, please log into your account to view and edit your delivery schedule until you can complete the cancellation call. Our subscription and cancellation information is available on our website prior to placing an order, as well as within the HUBBLE customer portal, and in the Terms of Service that was agreed to at the checkout. Meanwhile, if you're having problems with your lenses, please reach out to our team at [email protected] with the subject line "ATTN: Trust Pilot" and we'll connect you with our quality team. Thanks! Best, Samantha

About Hubble Contacts

Hubble Contacts (hubblecontacts.com) has 8,157 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.

Also known as: hubblecontacts.com
Website: hubblecontacts.com
Category: Vision & Hearing
Listed on Five Star Index: 2026