Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts reviews

Showing 531 reviews with 2 stars · Clear filters

Laura
Dec 6, 2020
Mauvaise qualité
Lentilles de très mauvaises qualité qui assèche l'oeil au bout d'une demi journée. Je suis repassé à mes anciennes lentilles et mes yeux souffrent encore .... SAV très réactif quand il ne s'agit pas d'une résiliation d'abonnement, il faut insister pour que l'annulation des commandes soient pris en compte! Il vaut mieux rajouter 10 euros de plus et avoir des lentilles de bonne qualité...
Response from Hubble ContactsDec 24, 2020
Bonjour Andrea, nous sommes navrés d'apprendre que votre expérience n'a pas été agréable. Nous faisons notre tout afin d'améliorer la qualité de nos services. Veuillez nous écrire un message sur [email protected] avec ATTN : Trustpilot comme objet et nos conseillers seront ravis de trouver une solution pour votre souci.
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Aunthenticly named K.
Dec 6, 2020
Found them to be very trouble some…
Found them to be very trouble some would only be able to wear them for a max of 4 hours amd contact would make eye extremely dry and red and very uncomfortable would never get more then 4 hours wear time with any set and would find in each box about 5-6 missing contacts. Wouldnt recommend as a quality contact
Response from Hubble ContactsDec 27, 2020
Hi Karen, Thank you for taking the time to leave this review. I am so sorry to hear that the product you received wasn't up to your or our standards. We take quality issues very seriously, thank you so much for bringing this to our attention. We would like to make sure you are in touch with our Quality team. We will be reaching out to you shortly via email to hear more about your experience. Looking forward to hearing back from you. Best, Roxanne
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Jed
Dec 5, 2020
I find the contacts too soft and easily…
I find the contacts too soft and easily damaged.
Response from Hubble ContactsDec 6, 2020
Hi Jed, Thank you for taking the time to leave this review. I am sorry to hear that the product you received wasn't up to your or our standards. I can see that you have since cancelled your subscription yesterday. In the meantime, thank you for your time and for giving us a try. I hope to connect with you again in the near future. Best, Samantha
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Julie
Dec 5, 2020
Cancellation
I cancelled and u have taken 27.99 from my accoubt
Response from Hubble ContactsDec 6, 2020
Hi Julie, Thank you for taking the time to leave this review. I am so sorry for any confusion you may have experienced in trying to cancel your subscription. I would love to find out more about what happened so that we can make this right, so I will reach out to you shortly via email with more information. We look forward to hearing from you. Best, Samantha
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Burt
Dec 5, 2020
The contacts are not good
The contacts are not good, but the price is right. They make my eyes so dry, and fall out all the time. Really make my eyes suffocate but I'm broke so yolo I guess.
Response from Hubble ContactsDec 6, 2020
Hi Burt, Thank you for taking the time to leave this review. I'm happy you're pleased with the lenses pricing although sorry to hear that these lenses were not comfortable for you. We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. I will reach out to you shortly via email, to discuss about your recent experience. Best, Samantha
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Léon
Dec 5, 2020
Not comfortable
Not comfortable, hard to tell if its the right side and makes my eyes dry
Response from Hubble ContactsDec 6, 2020
Hi Léon, Thank you for taking the time to leave this review. I’m sorry to hear that these lenses were not comfortable for you. We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. I will reach out to you shortly via email o chat about your experience and see what I can do to help. Best, Samantha
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Mr Connor C.
Dec 4, 2020
Had multiple failed transaction each day
Had multiple failed transactions everyday for weeks because I had no money in the bank. This shouldn’t be happening so often
Response from Hubble ContactsDec 5, 2020
Hi Connor, Thank you for taking the time to leave this review. I'm happy to clear this up for you: you are enrolled to a subscription based program and our system will automatically restore once there is a card update and/or charge your account again. We will reach out to you via email to discuss a solution to your problem together. Looking forward to hearing back from you. Best, Samantha
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Mar
Dec 4, 2020
Las lentillas no me sientan bien por la…
Las lentillas no me sientan bien por la tarde a primera hora ni la puedo soportar y me las tengo que quitar
Response from Hubble ContactsDec 8, 2020
Hola Mar, Muchas gracias por dejarnos tu comentario. Cada ojo es un mundo y tiene necesidades diferentes. Siento muchísimo que nuestras lentillas no sean lo que tus ojos necesitan. De todos modos veo que tu cuenta sigue activa y que aún no te has puesto en contacto con nuestro equipo de atención al cliente. Por favor, escríbenos a [email protected] o por teléfono en el 959 87 32 47 entre las 9:00 y 17:00 CET (Horario de Europa central), de lunes a viernes, excluyendo días no laborables y festivos, para que nuestros compañeros puedan ayudarte si lo necesitas. Un saludo, Pedro.
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