customer
It is not easy to cancel
It is not easy to cancel. The contacts are made overseas and the quality has gone down. They sent me my new subscription and it is wrong and of course no phone number or anyway to contact them on the shipment I received. Very unhappy customer.
Response from Hubble ContactsDec 22, 2025
Hey Darren! We’re truly sorry for the frustration you’ve had - especially with the quality of your lenses and the difficulty canceling. Your feedback matters to us, and we take quality concerns very seriously. Our customer service team will be reaching out via email to learn more about the issue and to help with canceling your subscription. For easy access, you can cancel by chatting through your online portal, and our phone number and email address are also listed in the FAQ section of our website. Our customer service team will reach out to you via email as well to make sure you’re fully taken care of. Kind regards, The Hubble Contacts Team