Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts Reviews | Read Customer Reviews of hubblecontacts.com

Hubble Contacts reviews

Showing 775 reviews with 4 stars · Clear filters

Cameron W.
Oct 1, 2021
Cameron Waller
Nothing to be paid by email. Good shipping!
Response from Hubble ContactsOct 6, 2021
Hi Cameron, Hope all is well and thank you for taking the time to leave this review. I'm glad to hear that you're loving the convenience of having a subscription with Hubble Contacts especially with our shipping. We strive hard to get third-party shipping couriers that are reliable as we value our customers time in waiting for the lenses. If in any case that you need help in the future, please don't hesitate to reach us through email at [email protected]. Thank you and stay safe! Best, Cynthia
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Kiera S.
Sep 3, 2021
High quality contacts delivered to your…
High quality contacts delivered to your door! They don't feel cheap or flimsy like some contacts. They are thick and cover a good amount of your eyes. They are easy to put in and take out. Ordering them was super easy, and they are delivered right to you. I only wish you could skip a month in case you wear your glasses a good amount of time so you aren't overrun with extra contacts.
Response from Hubble ContactsSep 4, 2021
Hi, Kiera, Thank you for taking the time to leave this review. I am so happy to hear that the subscription delivery system is working out so well for you. We will always be happy to provide high-quality lenses at an affordable price. Moreover, we have an option where you can skip or delay your shipments. You may only log in to your online Hubble account to manage your subscription. If in case you need help setting up your account please send us an email to [email protected] with the subject line "ATTN: Trust Pilot" --we're happy to offer assistance! :) Best, Cristy
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Kelly W.
Aug 24, 2021
Quick delivery, be wary of subscription
Delivery was insanely quick. However, you’re automatically signed up to a subscription with not much heads up. It’s also very difficult to cancel as the only way to cancel is to phone up customer service. The contacts themselves are okay but are a little irritating and seem to blur/move a lot when on the eye. Like most contacts, they have writing on the edge saying “hub”. However, unlike most contacts, the word hub needs to be backwards for the contact to be the right way out. They don’t tell you this making first time application confusing and frustrating.
Response from Hubble ContactsAug 28, 2021
Hi, Kelly, Thank you for taking the time to leave this review. I'm so sorry to hear this subscription came as a surprise! After your first trial shipment of contact lenses, Hubble does become a subscription service if you don't decide to cancel - we make this information available on our website and during the sign-up process. The upcoming charge schedule is posted in the customer's HUBBLE account, as well as information for how to edit or skip orders in the schedule. I'd be happy to help you cancelling your subscription please send an email to [email protected] with the subject line "ATTN: Trust Pilot" and my team will get back to you ASAP. Also, so sorry that you have some trouble with the word HUB. The HUB is there to let you know when the lenses are inside out (when you can read it as HUB, the lenses are facing the correct direction and can be inserted). Best, Cristy
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ToriAnn C.
Jul 24, 2021
Please cancel subscription at this…
Please cancel subscription at this time. I will return soon. Thanks😊
Response from Hubble ContactsJul 28, 2021
Hi, ToriAnn, Thank you for taking the time to leave this review. I’m sorry to hear that you have had some trouble cancelling your subscription. I have attempted to look into this for you; but we do not have sufficient information to locate your account, so I will have to ask you to send us an email at [email protected] with the subject line "ATTN: Trustpilot" for me to assist you on this. Best, Cristy
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Thomas
Jun 6, 2021
Generally pretty good
Generally pretty good. Some don't fit well, but they are so cheap that I can just put in another one.
Response from Hubble ContactsJun 8, 2021
Hi, Thomas, Thank you for taking the time to leave this review. I'm so sorry to hear that some of your lenses don't fit your eyes. We take quality issues very seriously. We reached out to you via email for more information and to further assist you on this. Best, Cristy
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Cheryl L.
May 7, 2021
I have enjoyed using the Hubble…
I have enjoyed using the Hubble contacts! They are easy to open and convenient for travel!
Response from Hubble ContactsMay 7, 2021
Hi, Cheryl, Thank you for taking the time to leave this review. I'm glad to hear you're enjoying your lenses and that it convenient for your travel as well. Happy to have you in the Hubble family :) Best, Cristy
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Maria Antonia R.
Apr 24, 2021
Buenos días la verdad es que estoy muy…
Buenos días la verdad es que estoy muy contenta con el servicio en todos los aspectos. Lo que estoy intentando darme de baja del servicio ya que me ha cambiado la graduación y tengo que dejar de usar y esto me está siendo difícil agradecería que se me guiara cómo hacerlo.Muchas gracias
Response from Hubble ContactsMay 3, 2021
Hola Maria Antonia, Muchas gracias por tu tiempo en dejar tu mensaje. Puedes cancelar tu subscripción escribiéndonos en Facebook, por email en [email protected] o por teléfono en el 959 87 32 47 entre las 9:00 y 17:00 CET (Horario de Europa central), de lunes a viernes, excluyendo días no laborables y festivos. Si sigues teniendo problemas, por favor, escríbenos a [email protected] con asunto "ATT TRUSTPILOT" para que podamos intervenir y poder ayudarte 😊 Saludos, Pedro.
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KLAUS DIETER D.
Apr 17, 2021
Zufrieden
Bin mit Hubble sehr zufrieden. Alle Wünsche und Änderungen wurden prompt erledigt.
Response from Hubble ContactsApr 19, 2021
Hi Klaus-Dieter! Herzlichen Dank für dein Feedback, wir schätzen die Zeit die Du dir hierfür genommen hast. Falls Du Anregungen hast, oder wir Dir bzgl. deines Kontos behilflich sein können, kannst Du uns jederzeit kontaktieren damit unser Team Dir schnellstmöglich weiterhelfen kann! Liebe Grüße, dein Team von Hubble
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