Hubble ContactsReviews of hubblecontacts.com

Necesito darme de baja ya , no quiero las lentillas mas no las necesito , porque nadie responde al email ni a las llamadas para darme de baja ?

Ordered the trial lenses, took over a month to arrive. That long that I completley forgot I had ordered them and just continued to order from my regular supplier. Auto-Charged £27 on the 14th of may, rang up and was advised that id have to wait till they arrived to be refunded? (how absurd), Unwanted contacts arrived on the 19th of may, shipped back no less than 3 hours later after speaking to an awful customer service rep who said there was nothing the could do for a refund that day and i'd have to wait weeks till they arrive in the Netherlands. And here we are today, 12 odd emails sent back and forth begging for a refund due to the circumstances I could really do with basically a weekly shops worth of money back during this pandemic. "No sorry you will have to wait". Here on the 9th of June, still no refund, no sympathy or help from customer services. Speaking to the bank at present, Hubble really take the p*ss

I have yet to receive my contacts that I ordered on April 20th and I also have yet to receive an email on how this can be fixed . I have emailed the company a few times now ....

Awful awful awful! Don’t use them please !!! Now there’s nothing wrong with the contacts , contacts are great but once you subscribe don’t try and leave them because you cannot ! It’s been 2 years and cancelled my subscription more then 3 times or probably more and every time a few months later I start getting emails every single DAY saying they cannot take money out of my account ( because I had to cancel that card because of this )! Seriously don’t sign up unless your planning to use Hubble for the rest of your life because you cannot leave . Don’t buy into the reply’s from Hubble you see with the negative reviews , it’s a load of bu******! They know what there doing trust me !

I have cancelled my subscription yet money is still being taken from my account! I will be expecting you to refund the money immediately

Servicio pésimo llevo 2 años recibiendo un paquete de lentillas cada mes y cobrando y no hay manera de poderme dar de baja por más que llamo una pena de servicio ya no se que hacer con tantas lentillas paren ya porfavor.

The options to change or cancel is too limited, and now it would appear customer services haven’t understood the feedback either , rather than replying with what you do do! Which is why I made it clear I wasn’t happy, try letting me know you’ve understood my issue and whether or not you intend to change as a consequence.

Customer service is not good if there is a problem with billing. There isn’t a telephone number to actually speak to anyone, only email. They are quick to take your money, sometimes TOO quick, but refuse to give it back unless you prove, beyond a shadow of a doubt, that you are right. Can take up to 6 weeks, 4 customer service reps and a bad review on Facebook along with numerous emails before they will consider a refund for THEIR error.