Ofrecen campañas de descuento que son un auténtico engañabobos. Suben el precio original, para aplicar un descuento imaginario que al final te deja el producto por el mismo precio de siempre. Lo hacen siempre, y me parece una verdadera estafa, sobretodo para su clientela que compra de manera habitual. Únicamente por esto, buscaré otras marcas.
JA
Juana A.
Problemas estomacales con un producto suyo
Tuve problemas con un producto suyo, me ocasionó fuertes diarreas y dolorosas punzadas en el estómago. Al comprar el producto por Amazon me dijeron que me pusiese en contacto con ellos, pero los fabricantes del producto no son Amazon, son HSN... es posible que tengáis un lote defectuoso y les dio igual... les mande foto del producto del lote y de todo y su impasividad fue la verdad bastante sorprendente e irresponsable.
TM
TM
HSN is a SCAM
HSN is a scam. I do not reccomend ordering anything from them. I took a chance and placed my first order with them which I now regret. I ordered two jars of Korres face cream in the same order, but was given to separate order numbers and the items shipped separately. I've never seen a company split one order of the same item into two orders and then ship them separately. They certainly are not trying to reduce their carbon footprint. To make matters worse, both face creams which come in glass jars were carelessly thrown into small bubble envelopes instead of packaged into a small box with insulation. Again, I've never see this with other companies. I'm in total shock of how careless they packaged my GLASS items. I will be reporting them to consumer affairs. Shame on you HSN.
MV
Marisa V.
HSN : NO FIARSE. PESIMA ATENCION A SUS CLIENTES
Un fallo garrafal de HSN con su agencia de transporte, provoca que devuelvan mi pedido al almacén , a pesar de haberles notificado el problema desde el mismo dia que debía haberlo recibido, tanto a HSN como a su agencia de transporte
HSN No contesta hasta 5 dias después y para comunicarme que como el pedido no lo han entregado, lo devuelven y me cobran el transporte!!
Con un: " lamentamos no poder corregir a situación, perdone las molestias".
Hay que tener agarres y cinismo , HSN, para darte esa contestación a mis reiterados correos informando que no llegaba el pedido,
Indudablemente es un abuso de poder y miseria por no pagar ellos (HSN) , responsables del error, nuevo transporte de lo que fue un error de la empresa.
No volveré jamás a colorarles nada.
Han demostrado , HSN, ser una empresa indeseable
BB
Benjamin B.
Cancelled order for no reason
I've ordered from HSN for a few years and recently placed an order and they immediately cancelled it for no reason. When I asked the chat support they said the fraud department flagged it and cancelled it. Why? That's ridiculous. Taking my business elsewhere.
SH
Shart
Product recall sends customer to manufacturer!
I’m giving everybody here some advice. Do not purchase from HSN. I had a fan that I bought back in July. It was a phone charger fan. There was a recall from the manufacturer in China because of a possible fire hazard. They directed all customers to this company to proceed with a rather strange procedure. They would like a picture of you destroying or having the USB port destroyed so that you can’t use it and then initial it. Then the company asked for you to send a picture of the unit with your initials and they would issue a refund to you to Venmo. Now if fire hazard is a very serious situation however HSN didn’t take it that way. They made their money and they sent you to a company in China who has not sent the money back yet. When you call HSN they tell you that they follow some kind of procedure and that’s how they do their business. They made their money you’re out of your money and good luck getting it back. This is disgusting and unethical and by the way, if you don’t have Venmo, you’ll never see your money again. This is a very poor procedure and this is why companies like HSN will probably go out of business in the next couple years. Amazon sells products all the time and if there is a recall, they issue the refund. They do not send you back to the manufacturer. That’s like me. I make beads in one of my beads has an issue or leak something I’m not gonna send my customer back to the company who made the beads. I’m going to issue the refund. Very bad!
EF
Elissa F.
YELLOW STAINS and HORRIFIC. If I were able to put zero stars I…
If I were able to put zero stars I would do so. I ordered three Concierge mattress toppers I opened up the first one and it had yellow stains on it !!! I am so disgusted . Customer service said in order for me to get a refund is I would need to return them. They would do me the FAVOR of waving the return shipping fee. That’s all. They will not schedule UPS to pick up the three large boxes not will they schedule a pickup from the postal service! It is my responsibility to lug these three large full size FILTHY mattress toppers to the UPS store. I will never order from HSN again. I advise the same for anyone reading this. It’s a health violation to resell bedding. I am wondering how they can get away with doing this. I will be reporting this to the Depr of Health as well as the Better Business Bureau.Barely an apology from the rep or the supervisor. Zero offer for compensation. Absolutely horrible.
JK
Jillian K.
HSN only works with premier customers
More than 7 years ago I filed chapter 13. After a bad marriage. I owed a small amount of money to HSN who was notified of my bankruptcy and never responded. My bankruptcy was paid off at a 100% level. HSN will not allow me to order from them even if paying in full. I also cannot use QVC for the same reason. I have contacted customer service numerous times who have agreed to look into it and never have. I can only assume that the only people that they want to do business with are people that have good credit ratings in our in their mind good individuals. Everybody falls on hard times from time to time that shouldn't prohibit you from doing business with a national international company.